Associate Business Analyst

Summary

Sapiens is a globally successful software company seeking an Associate Business Analyst for its North America team. The role supports the implementation and enhancement of software products for insurance clients by gathering requirements, documenting specifications, and assisting with testing and issue analysis.

Responsibilities

• Developing product knowledge and gaining insight into the insurance industry
• Learning and following internal processes, standards, and best practices
• Building foundational skills in business modeling, requirements analysis, and iterative software development methodologies
• Participates in collaborative sessions with clients to understand business goals and gather requirements
• With mentorship, helps create key project deliverables like requirement documents, test plans, and user guides
• Supports functional and user acceptance testing efforts as needed
• Assists in investigating and analyzing client-reported issues and defects
• Joins internal design and review meetings to learn about technical system implementations
• Helps the project management team by identifying and communicating potential risks or improvement areas
• Supports the project management team in proactively identifying and communicating issues in scope or opportunities for work

Skills

• Experience working with life, or annuity insurance products in a professional or academic setting
• Assisted in gathering business requirements and helped document functional specifications
• Supported the creation of test plans, test cases, and Acceptance Criteria for system testing
• Basic experience working with XML files
• Experience working within a born-in-the-cloud environment, with demonstrated familiarity in cloud-native platforms, SaaS-based Life and Annuity solutions, and modern cloud infrastructure (e.g., AWS, Azure, or GCP) as applied to insurance product delivery, policy
• Excellent written, verbal and presentation skills
• Ability to work independently within a team environment
• Excellent organizational, analytical and problem-solving skills
• Must be systems-oriented, enjoy learning new products and tools, and be a self-motivated learner
• Willingness to follow verbal or written instructions
• Learn basic technical skills for implementing product configuration, testing or problem analysis
• Exhibit good judgment when solving problems in assessing which decisions are within personal scope and which must be referred to supervisor or manager
• Proficiency with Microsoft Office Outlook, Visio, Word, Excel, etc
• 1 to 2 years' experience working with Life Insurance Systems or with Insurance Carrier - Must
• Associate degree preferably in Computer Science, Information Technology, Business Technology (or related field of study) or equivalent life insurance industry work experience
• Exposure to ACORD Standards
• LOMA or any other equivalent industry certification

Qualifications

Must Haves

• Experience working with life, or annuity insurance products in a professional or academic setting
• Assisted in gathering business requirements and helped document functional specifications
• Supported the creation of test plans, test cases, and Acceptance Criteria for system testing
• Basic experience working with XML files
• Experience working within a born-in-the-cloud environment, with demonstrated familiarity in cloud-native platforms, SaaS-based Life and Annuity solutions, and modern cloud infrastructure (e.g., AWS, Azure, or GCP) as applied to insurance product delivery, policy
• Excellent written, verbal and presentation skills
• Ability to work independently within a team environment
• Excellent organizational, analytical and problem-solving skills
• Must be systems-oriented, enjoy learning new products and tools, and be a self-motivated learner
• Willingness to follow verbal or written instructions
• Learn basic technical skills for implementing product configuration, testing or problem analysis
• Exhibit good judgment when solving problems in assessing which decisions are within personal scope and which must be referred to supervisor or manager
• Proficiency with Microsoft Office Outlook, Visio, Word, Excel, etc
• 1 to 2 years' experience working with Life Insurance Systems or with Insurance Carrier - Must
• Associate degree preferably in Computer Science, Information Technology, Business Technology (or related field of study) or equivalent life insurance industry work experience

Nice to Haves

• exposure to ACORD Standards
• LOMA or any other equivalent industry certification

Benefits

• Remote work arrangement (US - Remote)
• Mentorship