Forward Deployed Engineer, Integrations

Summary

Sardine is an agentic risk platform that helps organizations fight financial crime, stop fraud, prevent AI-driven attacks, and automate fraud and AML operations. The Forward Deployed Engineer will lead client onboarding for fraud and compliance products, managing integrations, translating technical requirements into solutions, and supporting successful deployments. The role also involves managing implementation projects, documenting APIs and integrations, analyzing customer requirements, and providing product feedback to internal teams.

Responsibilities

• Manage implementation and integration efforts for fraud and compliance products
• Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success
• Own APIs, SDK documentation, integration guides, and overall support documents
• Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities
• Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
• Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology
• Provide product feedback to internal stakeholders as the eyes and ears on the ground

Skills

• • 4+ years in technical roles (e.g., Integrations Engineer, QA Engineer, Technical Account Manager, Solutions Architect, Systems Analyst, Forward Deployed Engineer) with strong execution skills, integration and automation expertise, and experience working with multiple technical teams, both internal and external
• • 2+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
• • Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
• • Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
• • Experience with basic SQL querying and JSON payload analysis
• • Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)

Qualifications

Must Haves

• • 4+ years in technical roles (e.g., Integrations Engineer, QA Engineer, Technical Account Manager, Solutions Architect, Systems Analyst, Forward Deployed Engineer) with strong execution skills, integration and automation expertise, and experience working with multiple technical teams, both internal and external
• • 2+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
• • Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
• • Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
• • Experience with basic SQL querying and JSON payload analysis
• • Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)

Benefits

• Equity, including early exercise for all options, including pre-vested options
• Work from anywhere; remote-first culture
• Flexible paid time off and year-end break
• Health insurance, dental, and vision coverage for employees and dependents — US and Canada specific
• 4% matching in 401k / RRSP — US and Canada specific
• MacBook Pro delivered to your door
• One-time stipend to set up a home office — desk, chair, screen, etc.
• Monthly meal stipend
• Monthly social meet-up stipend
• Annual health and wellness stipend
• Annual learning stipend