Research & Development Field Account Manager Strategic Accounts - Remote, NJ or PA

Summary

Sartorius is a global life science company developing technologies that help translate scientific discoveries into medicines. The Research & Development Field Account Manager Strategic Accounts will build relationships with strategic biopharma accounts, identify molecule and process opportunities, support technology validation and adoption, and coordinate handovers to commercial teams.

Responsibilities

• Build sustained relationships with scientific and managerial stakeholders across Strategic Account R&D sites to increase access, trust, and visibility into molecule programs, discovery activities, and R&D process decisions
• Map and maintain molecule pipeline visibility by tracking program status, site footprints, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation
• Identify and prioritize early-stage technology seeding opportunities by translating R&D process needs and discovery-stage requirements into defined use cases and aligning appropriate Business Unit technical experts to support validation activities across new molecules, processes, and modalities
• Drive validation of selected technologies through process and product trials, including scale-up, scale-down, and manufacturing-sensitive validation activities, while documenting outcomes and readiness signals that support progression toward pilot, clinical, or manufacturing adoption
• Support pilot and clinical-phase (Phase I-III) process and product trials by enabling process optimization, validation activities, and manufacturing readiness in collaboration with Product Development, Tech Transfer, and CMO partners
• Monitor the evolving process landscape within assigned accounts by identifying new processes, transfers, and modalities and proactively highlighting footprint changes, risks, and business implications to relevant internal stakeholders
• Execute structured handovers of validated programs by providing stakeholder maps, process context, validation evidence, and recommended next steps to commercial teams

Skills

• Master's degree in Life Sciences, Biotechnology, Biochemical Engineering, or a comparable scientific discipline
• 3+ years of experience in customer-facing roles within biopharma environments, including process development support, technical sales, applications, or scientific support, with strong exposure to R&D environments
• Demonstrate the ability to operate credibly within highly scientific settings and translate early-stage R&D requirements into structured validation and technology adoption pathways
• Communicate confidently with diverse senior decision makers and collaborate effectively with Technical Sales teams to shape complex customer solutions
• Manage stakeholders successfully across customer R&D networks and cross-functional internal organizations
• Utilize CRM systems, including SFDC, and maintain disciplined documentation practices for pipeline management, customer process tracking, validation evidence, and decision-point management
• Demonstrate willingness to travel more than 50% to support customer engagement and field-based activities
• Identify with Sartorius' core values of Sustainability, Openness, and Enjoyment
• Travel required to visit customer sites within the US and potential for international travel for business meetings

Qualifications

Must Haves

• Master's degree in Life Sciences, Biotechnology, Biochemical Engineering, or a comparable scientific discipline
• 3+ years of experience in customer-facing roles within biopharma environments, including process development support, technical sales, applications, or scientific support, with strong exposure to R&D environments
• Demonstrate the ability to operate credibly within highly scientific settings and translate early-stage R&D requirements into structured validation and technology adoption pathways
• Communicate confidently with diverse senior decision makers and collaborate effectively with Technical Sales teams to shape complex customer solutions
• Manage stakeholders successfully across customer R&D networks and cross-functional internal organizations
• Utilize CRM systems, including SFDC, and maintain disciplined documentation practices for pipeline management, customer process tracking, validation evidence, and decision-point management
• Demonstrate willingness to travel more than 50% to support customer engagement and field-based activities
• Identify with Sartorius' core values of Sustainability, Openness, and Enjoyment
• Travel required to visit customer sites within the US and potential for international travel for business meetings

Benefits

• Mentoring
• Leadership programs
• Internal seminar offerings
• Paid vacation
• Sick time
• Corporate holidays
• Community service day
• Flexible work schedules
• Comprehensive onboarding, including a virtual online platform
• Mutual support, team spirit and international collaboration
• Communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
• A variety of medical plans to choose from
• Dental coverage
• Vision coverage
• Employee Assistance Program (EAP)
• Other wellness programs
• Working in smart buildings with the latest technology and equipment
• 401(k) with generous company match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA) for dependent care and healthcare spending
• Transportation Commuter Account
• Company-paid Basic Life Insurance
• Company-paid Accidental Death & Dismemberment (AD&D) insurance
• Company-paid EAP
• Company-paid Family Planning & Women’s Health benefits
• Company-paid Health Advocate
• Supplemental Life Insurance for employees, spouses and dependents
• Legal Services
• Long-Term Disability (LTD) insurance
• Short-Term Disability (STD) insurance
• Critical Illness Insurance
• Student Loan Tuition Refinance Service