Research & Development Field Account Manager Strategic Accounts -Massachusetts/ New Jersey

Summary

Sartorius develops technologies that help translate scientific discoveries into real-world medicine faster so new therapeutics can reach patients worldwide. The Research & Development Field Account Manager Strategic Accounts will build relationships with biopharma R&D stakeholders, identify and validate early-stage technology opportunities, support pilot and clinical-phase trials, and transition validated programs to commercial teams.

Responsibilities

• Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions
• Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation
• Identify and prioritize early‑stage technology seeding opportunities by translating R&D process needs and discovery‑stage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future long‑term value beyond existing business
• Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scale‑up / scale‑down and manufacturing‑sensitive validation where applicable, applying a process‑consultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption
• Support pilot and clinical‑phase (Phase I–III) process and product trials by enabling scale‑up / scale‑down validation, process optimization, and manufacturing‑sensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs
• Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders
• Execute structured handovers of validated programs to the commercial scope by packaging stakeholder maps, process context, validation evidence, and next actions

Skills

• Master's degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
• 3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts
• Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths
• Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
• Strong stakeholder management across customer R&D networks and internal matrix teams
• High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for data‑driven sales steering
• Willing to travel >50% as this role is heavily focused on external customers
• The ideal candidate will reside in either Massachusetts, or New Jersey

Qualifications

Must Haves

• Master's degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
• 3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts
• Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths
• Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
• Strong stakeholder management across customer R&D networks and internal matrix teams
• High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for data‑driven sales steering
• Willing to travel >50% as this role is heavily focused on external customers
• The ideal candidate will reside in either Massachusetts, or New Jersey

Benefits

• Sales incentive plan
• Car allowance
• Mentoring
• Leadership programs
• Internal seminar offerings
• Paid vacation
• Sick time
• Corporate holidays
• Community service day
• Flexible work schedules
• Comprehensive onboarding, including a virtual online platform
• Mutual support, team spirit and international collaboration
• Communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
• A variety of medical plans to choose from
• Dental coverage
• Vision coverage
• Employee assistance program (EAP)
• Other wellness programs
• Smart buildings with the latest technology and equipment
• 401 k with generous company match
• HSA
• FSA (dependent care & healthcare spending)
• Transportation Commuter Account
• Basic Life Insurance
• AD&D
• Family Planning & Women’s Health
• Health Advocate
• Supplemental Life Insurance (employee, spouse & dependents)
• Legal Services
• LTD & STD
• Critical Illness Insurance
• Student Loan Tuition Refinance Service