Operations Manager - USA

Summary

ScaleOps is redefining autonomous cloud and AI infrastructure. They are seeking a high-energy, people-first Operations Manager to own and scale their US operations, focusing on HR processes, vendor management, and supporting executive visits.

Responsibilities

• HR operations end-to-end: onboarding, offboarding, benefits administration, and employee experience
• Payroll coordination and compliance documentation for US employees
• Vendor and partner management - owning relationships and keeping things running without friction
• Internal events and culture moments that make the US team feel connected to a global company
• Process-building as we scale: identifying gaps, proposing solutions, and actually implementing them
• Acting as the go-to contact for US employees across HR, finance, and operational questions
• Executive support during US visits - coordinating logistics, accommodations, meals, and scheduling for leadership visiting from HQ; this means being on-site and available during those visits

Skills

• 4+ years of experience in operations, people ops, or administrative roles
• A self-starter who doesn't wait to be told what to do and finds satisfaction in making things work
• Highly organized with strong attention to detail, without losing sight of the bigger picture
• Warm, positive communicator - people genuinely enjoy working with you
• Comfortable juggling multiple workstreams across HR, finance, and general ops
• Excellent written and verbal English; you can draft a policy and a Slack message with equal care
• Able to work independently in a remote environment and collaborate across time zones
• Startup experience strongly preferred

Qualifications

Must Haves

• 4+ years of experience in operations, people ops, or administrative roles
• A self-starter who doesn't wait to be told what to do and finds satisfaction in making things work
• Highly organized with strong attention to detail, without losing sight of the bigger picture
• Warm, positive communicator - people genuinely enjoy working with you
• Comfortable juggling multiple workstreams across HR, finance, and general ops
• Excellent written and verbal English; you can draft a policy and a Slack message with equal care
• Able to work independently in a remote environment and collaborate across time zones

Nice to Haves

• startup experience strongly preferred