Network Systems Engineer (Network and Communications Analyst I)

Summary

San Diego State University is looking for a collaborative and technically skilled Network Systems Engineer to support the university’s network infrastructure and modernization initiatives. In this role, you’ll assist with the implementation, maintenance, and optimization of wired and wireless network systems while contributing to large-scale infrastructure projects that support teaching, research, and campus operations.

Responsibilities

• Configure, install, maintain, and support wired and wireless network infrastructure and related systems
• Assist with network refresh initiatives, wireless access point deployments, and infrastructure upgrades across campus
• Support network operations by troubleshooting connectivity issues and ensuring system reliability and performance
• Coordinate migration activities and provide technical support to campus departments throughout implementation efforts
• Contribute to the deployment of campus-wide network infrastructure projects, including wireless and network migration initiatives
• Assist with network design, configuration, documentation, and technical implementation activities
• Collaborate with campus stakeholders, vendors, and technical teams to support scalable and reliable network solutions
• Research emerging technologies and contribute recommendations for infrastructure enhancements
• Monitor network performance, identify issues, and support resolution efforts to maintain operational continuity
• Work with vendors and internal teams to troubleshoot and resolve complex network-related issues
• Support high-performance research networking and specialized connectivity needs across campus
• Assist with emergency network maintenance and operational support activities as needed
• Support integration and maintenance of network management and monitoring platforms, including wireless management and infrastructure systems
• Conduct site surveys, analyze network performance data, and assist with infrastructure optimization efforts
• Maintain technical documentation and support data-driven recommendations for network improvements
• Collaborate with IT partners to ensure secure, stable, and efficient network operations

Skills

• Equivalent to a bachelor's degree in a related field
• Experience supporting wired and wireless network operations in a complex enterprise environment, including troubleshooting connectivity issues
• Working knowledge of enterprise wireless networking, including access point installation, configuration, and deployment best practices
• Familiarity with large-scale wireless environments, including access point placement, cabling pathways, and coverage considerations across multiple facilities
• Experience assisting with network infrastructure projects such as hardware upgrades, replacements, migrations, or refresh initiatives
• Basic understanding of network architecture and the ability to support network configuration and deployment activities under established guidelines
• Knowledge of enterprise network hardware, device lifecycle management, labeling standards, and operational support practices
• Ability to follow documented procedures, maintain accurate technical documentation, and support network services in accordance with organizational standards
• Strong communication and collaboration skills with the ability to coordinate effectively with technical staff, vendors, and stakeholders on network-related projects
• Experience working in a higher education, research, or large enterprise network environment, preferably within the SDSU IT environment or a similar campus setting
• Familiarity with enterprise networking technologies and platforms such as Aruba, Infoblox, or comparable solutions
• Experience supporting large-scale wireless deployments, network hardware refreshes, or migration projects
• Relevant technical certifications (e.g., CompTIA Network+, CCNA, or similar), or progress toward obtaining certification, and familiarity with network monitoring and analysis tools

Qualifications

Must Haves

• Equivalent to a bachelor's degree in a related field
• Experience supporting wired and wireless network operations in a complex enterprise environment, including troubleshooting connectivity issues
• Working knowledge of enterprise wireless networking, including access point installation, configuration, and deployment best practices
• Familiarity with large-scale wireless environments, including access point placement, cabling pathways, and coverage considerations across multiple facilities
• Experience assisting with network infrastructure projects such as hardware upgrades, replacements, migrations, or refresh initiatives
• Basic understanding of network architecture and the ability to support network configuration and deployment activities under established guidelines
• Knowledge of enterprise network hardware, device lifecycle management, labeling standards, and operational support practices
• Ability to follow documented procedures, maintain accurate technical documentation, and support network services in accordance with organizational standards
• Strong communication and collaboration skills with the ability to coordinate effectively with technical staff, vendors, and stakeholders on network-related projects

Nice to Haves

• Experience working in a higher education, research, or large enterprise network environment, preferably within the SDSU IT environment or a similar campus setting
• Familiarity with enterprise networking technologies and platforms such as Aruba, Infoblox, or comparable solutions
• Experience supporting large-scale wireless deployments, network hardware refreshes, or migration projects
• Relevant technical certifications (e.g., CompTIA Network+, CCNA, or similar), or progress toward obtaining certification, and familiarity with network monitoring and analysis tools

Benefits

• 15 paid holidays, vacation, and sick leave.
• CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Medical, dental, and vision options at low or no cost.
• CSU tuition fee waiver for employees and eligible dependents.
• FlexCash, life and disability insurance, legal and pet plans.
• Access to the library, campus events, employee groups, and volunteer and social activities.