Summary
Shutterfly creates personalized products and experiences that help customers preserve and express meaningful moments. The Content Production Designer produces, authors, and enables digital design content for web and mobile products, translating design intent into personalized customer experiences while validating assets, product setup, and quality across platforms.
Responsibilities
- Thoroughly dismantle and revise design files delivered from multiple internal and external design teams
- Support launch of new SKUs by processing design files through a content authoring and product enablement platform
- Responsible for the execution of end to end customer experience, translating complex interactions between technology and the Shutterfly customer
- Investigate defects in assets by trouble-shooting using various platform tools
- Analyze and communicate challenges or improvements as an integral member of the team to increase efficiency
- Utilize task metrics to identify areas of opportunity to help support process changes
Skills
- Expert knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign and Acrobat)
- Experienced knowledge of Excel
- Ability to work on Mac & Windows based machines
- Exceptional organizational and interpersonal skills, and proactive can-do attitude
- Fast learner, attention to detail, results driven, and always looking to automate and optimize tasks
- Ability to prioritize workloads and manage multiple competing projects/priorities
- Strong communication skills, flexibility to change directional priorities on the fly
- Ability to work in fast-paced, dynamic work environment
- Bachelor's degree required
- Design experience preferred
- Familiarity with programming and xml for debugging asset issues helpful but not required
Qualifications
Must Haves
- Expert knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign and Acrobat)
- Experienced knowledge of Excel
- Ability to work on Mac & Windows based machines
- Exceptional organizational and interpersonal skills, and proactive can-do attitude
- Fast learner, attention to detail, results driven, and always looking to automate and optimize tasks
- Ability to prioritize workloads and manage multiple competing projects/priorities
- Strong communication skills, flexibility to change directional priorities on the fly
- Ability to work in fast-paced, dynamic work environment
- Bachelor's degree required
Nice to Haves
- Design experience preferred
- Familiarity with programming and xml for debugging asset issues helpful but not required