Medical Imaging Field Engineer- Pittsburgh, PA

Summary

Siemens Healthineers is a medical technology company focused on pioneering breakthroughs in healthcare. The Customer Service Engineer II will service CT imaging equipment in the Pittsburgh area by installing, troubleshooting, repairing, and maintaining Siemens Healthcare systems while supporting customers and managing territory performance.

Responsibilities

• You will be servicing CT Imaging Equipment in the Pittsburgh, PA area. Customer Service Engineer Level based on prior experience
• You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately

Skills

• * You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision
• * You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
• * You have experience in testing, repairing and maintaining capital medical equipment
• * You have strong customer service and communication skills
• * You are proficient in the use of tools and service test equipment
• * General understanding of the principles of electricity, power supplies, and grounding
• * Minimum high school diploma
• * Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting
• * Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools)
• * 3-5+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed
• * Valid driver's license, ability to drive independently day and night, and good driving record required
• This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver's license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law)
• Technical Associates Degree or equivalent preferred

Qualifications

Must Haves

• * You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision
• * You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
• * You have experience in testing, repairing and maintaining capital medical equipment
• * You have strong customer service and communication skills
• * You are proficient in the use of tools and service test equipment
• * General understanding of the principles of electricity, power supplies, and grounding
• * Minimum high school diploma
• * Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting
• * Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools)
• * 3-5+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed
• * Valid driver's license, ability to drive independently day and night, and good driving record required
• This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver's license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law)

Nice to Haves

• technical Associates Degree or equivalent preferred

Benefits

• Eligible for shift differential pay
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time
• Commission eligibility, if this is a commission eligible position
• Company car
• Cell phone
• Computer
• Tools
• Inventory parts