Manager, Analytics

Summary

Sittercity is a technology platform working to reimagine the child care industry. The Analytics Manager will support marketing and product operational teams by providing actionable insights, enabling data-driven decision-making, developing analytics models and dashboards, and partnering with Product and Engineering to improve customer behavior tracking.

Responsibilities

• Investigate business questions and provide teams with actionable insights that drive value
• Maintain and augment our data model and Looker instance to enable company-wide data literacy
• Communicate with executives and key stakeholders through presentations, well-designed data visualizations and interactive dashboards
• Define testing frameworks and success criteria to quantify performance and inform strategy
• Build unit-economic models for a subscription business including marketing attribution, retention, cohort forecasting, and customer segmentation
• Partner with Product and Engineering to improve tracking within our applications, allowing for better visibility into customer behavior

Skills

• Analytically minded, focused on the business implications of data
• Experience presenting technical concepts to non-technical audiences
• Proficiency in SQL and familiarity with relational databases
• Advanced Excel skills
• Bachelor's Degree or equivalent experience
• 3-4+ years of experience in a data-driven field (analytics, consulting, digital advertising, eCommerce etc.)
• Familiarity with scripting languages that support data manipulation (Python preferred)
• Experience creating data visualizations and interactive dashboards (Looker preferred)
• Experience designing and measuring A/B tests in a product or marketing capacity
• Experience using raw event data in analysis

Qualifications

Must Haves

• Analytically minded, focused on the business implications of data
• Experience presenting technical concepts to non-technical audiences
• Proficiency in SQL and familiarity with relational databases
• Advanced Excel skills
• Bachelor's Degree or equivalent experience
• 3-4+ years of experience in a data-driven field (analytics, consulting, digital advertising, eCommerce etc.)

Nice to Haves

• Familiarity with scripting languages that support data manipulation (Python preferred)
• Experience creating data visualizations and interactive dashboards (Looker preferred)
• Experience designing and measuring A/B tests in a product or marketing capacity
• Experience using raw event data in analysis

Benefits

• This position is also eligible for bonus awards.
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term disability insurance
• Short-term disability insurance
• Depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to 9 paid holidays annually.
• Depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive 40 hours of sick time per year based on full-time schedule.
• Depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive 80 hours of vacation time per year based on full-time schedule; vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law.
• Remote Role
• Company events, social outings and volunteer opportunities
• Tuition assistance, college coach, and enhanced family support
• Sittercity membership, backup child/adult/elder care, and childcare center discounts