Sales Development Representative - East Coast

Summary

Smartsheet empowers teams to manage work seamlessly and scale solutions through automation, insights, and AI agents. The Sales Development Representative II will generate sales pipeline, prospect into relevant accounts, qualify potential customers, set meetings with sales executives, and support Commercial and Enterprise sales teams through outbound engagement.

Responsibilities

• Partner and work with the Commercial and Enterprise sales teams - including New Business, Expansion, Customer Success, and Professional Services
• Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools
• Setting qualified prospect meetings with our Sales Executives
• Strategically prospecting key account targets & contacts
• Hold thoughtful and engaging conversations over the phone and email
• Be the subject matter expert on Smartsheet products and services
• Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, LinkedIn, cold calling, and/or using our other sophisticated software sales tools
• Influence and manage multiple outbound sequence campaigns in our sales engagement platform
• Record and document all activity in Salesforce.com
• Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives
• Leverage taught sales techniques to maximize prospect interactions
• Maintain a high level of activity with the intent to qualify and create exponential sales pipelines
• Other duties as assigned

Skills

• Experience in a Sales/Business Development role
• Desire to learn and grow, possessing a strong work ethic
• Competitive spirit, self-motivated, driven, and a desire to be successful
• Capability of understanding customer pain points, and requirements and delivering a response presenting Smartsheet as a solution
• Aptitude to manage numerous requests and time demands concurrently while achieving production goals from assigned territory or set of accounts
• Contribute to the team effort and play an essential part in the smooth running of teams
• Excellent verbal and written communication skills
• Passion for working with new technologies and new technical concepts
• Ability to deal well with adversity, remaining driven and resilient
• Experience using CRM, sales engagement platform, and prospecting tools preferred

Qualifications

Must Haves

• Experience in a Sales/Business Development role
• Desire to learn and grow, possessing a strong work ethic
• Competitive spirit, self-motivated, driven, and a desire to be successful
• Capability of understanding customer pain points, and requirements and delivering a response presenting Smartsheet as a solution
• Aptitude to manage numerous requests and time demands concurrently while achieving production goals from assigned territory or set of accounts
• Contribute to the team effort and play an essential part in the smooth running of teams
• Excellent verbal and written communication skills
• Passion for working with new technologies and new technical concepts
• Ability to deal well with adversity, remaining driven and resilient

Nice to Haves

• Experience using CRM, sales engagement platform, and prospecting tools preferred

Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• 15 days PTO, plus Sick Time Off
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• This role will be eligible for a market competitive incentive opportunity.