Summary
StackAdapt is a technology company that empowers marketers to reach, engage, and convert audiences through its AI-powered marketing platform. The Account Manager will manage post-sales client relationships, campaign execution and optimization, client retention, and account expansion opportunities while collaborating with internal teams to maximize campaign ROI.
Responsibilities
- Act as the main point of contact for your portfolio of clients across a wide range of verticals
- Design unique campaign strategies within the StackAdapt platform
- Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
- Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
- Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
- Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
- In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
- Provide Strategic Thought Leadership, acting as a strategic advisor to your clients
- Travel up to 20% of time
Skills
- 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
- Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
- Proven success in managing client relationships and delivering service excellence
- Focus on retaining accounts and growing revenue
- The ability to grasp and communicate technical concepts and platform-based knowledge
- Familiarity with the latest digital advertising trends and ideas
- StackAdapt is a Remote First company although we are prioritizing candidates located in the US Rockies (Colorado, Utah, Montana, Wyoming) or candidates for this role
Qualifications
Must Haves
- 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
- Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
- Proven success in managing client relationships and delivering service excellence
- Focus on retaining accounts and growing revenue
- The ability to grasp and communicate technical concepts and platform-based knowledge
- Familiarity with the latest digital advertising trends and ideas
Nice to Haves
- StackAdapt is a Remote First company although we are prioritizing candidates located in the US Rockies (Colorado, Utah, Montana, Wyoming) or candidates for this role
Benefits
- Remote First company
- Annual bonuses, commissions, and equity awards may be available depending on the role
- Retirement/401K/Pension Savings globally
- Competitive paid time off packages, including birthdays off
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office, with hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives, including conferences, courses, and books
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Social and team events