AR Specialist Contractor

Summary

MedCerts is a national online career training school providing healthcare and IT certification programs through eLearning and career training. The Accounts Receivable Specialist oversees daily accounts receivable functions, maintains accurate student revenue records, processes payments and reconciliations, resolves billing issues, and supports collections and related accounting projects.

Responsibilities

• Ensure accurate data entry, general ledger coding, and allocation of student invoices for assigned revenue channels
• Submit invoices on external partner portals as required
• Resolve complex billing issues and discrepancies as needed
• Monitor and process incoming payments daily
• Research unidentified payments and process accordingly
• Process student cases daily; cancellations, withdrawals, and program changes
• Reconcile revenue for assigned student channels weekly and at month-end close
• Identify accounts that require adjustments and execute accordingly
• Conduct payment reconciliation on accounts as needed
• Lead collections efforts on delinquent accounts
• Provide outstanding customer service on internal and external requests
• Assist the AR Manager in the ongoing process aimed towards identifying and decreasing outstanding accounts receivables and reconciling the student deposit account
• Partner with other AR team members to cross train as necessary
• Document processes and procedures specific to assigned student revenue channels as needed
• Special projects and tasks as directed

Skills

• 3-5 years of experience in accounts receivable
• Excellent interpersonal and communication skills
• Strong research, analytical, and problem-solving skills
• Proficient in Excel and Microsoft Office applications
• Understanding of GAAP and basic accounting functions
• Hands on experience with NetSuite and Salesforce a plus
• Ability to work in a team-based environment but also be a self-starter and work independently on assignments
• Adequately handle multiple demands calmly and effectively, while maintaining attention to detail and follow through

Qualifications

Must Haves

• 3-5 years of experience in accounts receivable
• Excellent interpersonal and communication skills
• Strong research, analytical, and problem-solving skills
• Proficient in Excel and Microsoft Office applications
• Understanding of GAAP and basic accounting functions
• Hands on experience with NetSuite and Salesforce a plus
• Ability to work in a team-based environment but also be a self-starter and work independently on assignments
• Adequately handle multiple demands calmly and effectively, while maintaining attention to detail and follow through

Benefits

• Remote position
• Work completed during normal business hours (approximately 8:30am – 5:00pm)