SEO Client Success Manager

Summary

Stryker Digital is a fast-growing home service marketing agency in the United States. The SEO Client Success Manager will lead a portfolio of home service client accounts, overseeing SEO strategy, communication, campaign fulfillment, performance reviews, reporting, retention, and upsell opportunities.

Responsibilities

• Client Management: Serve as the day-to-day contact for assigned SEO accounts, communicating via Slack, video, and email
• Campaign Oversight: Work with our fulfillment teams to ensure on-page content, backlinks, citations, and Google Business Profile optimization are delivered on time and meet our quality standards
• Performance Reviews: Lead monthly video calls to walk clients through results, educate them on strategy, and discuss next steps
• Upsells : Identify and recommend additional services — Google Ads, Facebook Ads, websites — that align with each client's goals
• Reporting & Analysis: Present SEO data in a way that highlights business outcomes and ROI, not just vanity metrics
• Client Retention: Build long-term relationships through exceptional service, proactive communication, and consistent follow-through

Skills

• 2+ Years of Experience: Client-facing SEO or account management experience required, preferably at a digital agency or with local service businesses
• A strong command of Google Business Profiles, on-page SEO, backlinks, and citations
• You've led strategy calls, handled tough questions, and built real relationships
• You can juggle multiple accounts without dropping a ball — and your Slack messages and reports are polished
• You're looking to take ownership, grow with a high-performing team, and make your mark in a fast-scaling department
• Familiarity with GoHighLevel, GA4, Monday.com, and Slack is a major plus

Qualifications

Must Haves

• 2+ Years of Experience: Client-facing SEO or account management experience required, preferably at a digital agency or with local service businesses
• A strong command of Google Business Profiles, on-page SEO, backlinks, and citations
• You've led strategy calls, handled tough questions, and built real relationships
• You can juggle multiple accounts without dropping a ball — and your Slack messages and reports are polished
• You're looking to take ownership, grow with a high-performing team, and make your mark in a fast-scaling department

Nice to Haves

• Familiarity with GoHighLevel, GA4, Monday.com, and Slack is a major plus

Benefits

• Monthly tax-free healthcare stipend for marketplace coverage
• Unlimited PTO
• Remote