Solution Engineer CIS - Freelancer from Kazakhstan (m/w/d)

Summary

Synology GmbH is a leader in data management and protection, and they are seeking a customer-focused Solution Engineer. In this role, you will act as a trusted technical advisor, helping customers and partners identify needs and design suitable solutions while demonstrating the value of Synology's products.

Responsibilities

• Act as the technical pre-sales contact for prospective customers, business partners, and the sales team
• Understand customer requirements and translate them into compelling product and solution proposals
• Present, demonstrate, and explain product capabilities, use cases, and technical benefits
• Support on-site and remote customer meetings, workshops, proof of concepts, and project opportunities
• Collaborate with the our Key Account Managers based in the CIS region, European office, distributor network, and channel partners on strategic sales activities
• Prepare and deliver technical training for business partners and customers
• Support the preparation and execution of events, including technical setup and product demonstrations, independently or together with Marketing and Sales colleagues
• Provide technical input for sales opportunities, partner enablement, and go-to-market activities
• Offer occasional technical guidance to existing customers where needed, with a clear focus on enabling successful solution adoption rather than day-to-day support

Skills

• Relevant IT qualification and at least 3 years of experience in a technical pre-sales, solution engineering, technical consulting, or comparable customer-facing technical role
• Strong technical knowledge of networking, storage, NAS, virtualization, and video surveillance
• A natural ability to combine technical understanding with customer and business needs
• Strong presentation, communication, and consultative selling skills
• Fluent in Russian and English, both written and spoken
• Experience working with customers, partners, or channel organizations, with a clear, confident, and target-oriented approach
• Ability to explain complex technical topics in an understandable and engaging way
• Creativity, flexibility, and a proactive problem-solving mindset
• High degree of self-responsibility, ownership, and strategic thinking
• Friendly, collaborative personality and strong team-player attitude
• Based Astana or Almaty, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)

Qualifications

Must Haves

• Relevant IT qualification and at least 3 years of experience in a technical pre-sales, solution engineering, technical consulting, or comparable customer-facing technical role
• Strong technical knowledge of networking, storage, NAS, virtualization, and video surveillance
• A natural ability to combine technical understanding with customer and business needs
• Strong presentation, communication, and consultative selling skills
• Fluent in Russian and English, both written and spoken
• Experience working with customers, partners, or channel organizations, with a clear, confident, and target-oriented approach
• Ability to explain complex technical topics in an understandable and engaging way
• Creativity, flexibility, and a proactive problem-solving mindset
• High degree of self-responsibility, ownership, and strategic thinking
• Friendly, collaborative personality and strong team-player attitude
• Based Astana or Almaty, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)

Benefits

• Freelancing/ service provider contract
• Competitive Compensation: fixed salary plus a performance-based bonus that directly rewards your results.
• Culture of Ownership: responsibility and freedom
• Vibrant Team Culture: regular team-building events, company gatherings, and a collaborative environment