Sales Engineer

Summary

T2 Systems provides parking, mobility, and transportation technology solutions. The Sales Engineer supports the sales process by analyzing customer requirements, designing integrated FLEX software solutions, delivering demonstrations, and transitioning solution knowledge to project and implementation teams.

Responsibilities

• Contributes to the sales process by providing operational, functional, and technical analysis of FLEX opportunities, including participation in customer discovery, demonstrations, RFPs, bids, and other sales engagements
• Works with customers and the Sales team to understand operational requirements, business objectives, existing environments, and desired outcomes
• Develops and presents effective, customer-focused demonstrations and solution presentations in support of the sales process
• Performs gap analysis to identify differences between customer requirements and existing T2 functionality, ensuring expectations, dependencies, and potential gaps are clearly understood and communicated
• Develops opportunity-specific solution designs and scoping documentation defining agreed-upon functionality, integrations, configuration requirements, dependencies, and other technical considerations necessary for successful implementation
• Develops customer-specific content based on identified use cases and presents proposed solutions in a clear, confident, and professional manner
• Provides technical and subject matter expertise to internal and external stakeholders throughout the sales process and supports the transition of solution knowledge to Project Management and implementation teams
• Collaborates with Product Management to understand product capabilities, limitations, integrations, and software roadmaps and appropriately incorporates this information into solution design and customer discussions
• Identifies customer requirements or use cases that may require Product Management review and works with appropriate stakeholders to evaluate potential solutions
• Engages other T2 subject matter experts as needed to ensure proposed solutions are technically sound, appropriately scoped, and aligned with customer requirements

Skills

• Bachelor's degree from a four-year college or university, or equivalent combination of education and relevant experience
• 3–10 years of relevant technical, sales engineering, solutions engineering, parking, mobility, transportation, or related industry experience
• Demonstrated experience with T2 FLEX is required. Experience may be gained through employment with T2 or through direct use and administration of FLEX within a customer environment
• Ability to travel as required to support customer engagements, site visits, demonstrations, and other business needs
• Strong knowledge of parking and mobility operations, technologies, and industry practices
• Strong technical aptitude with the ability to develop an in-depth understanding of T2 FLEX and related software products, services, integrations, and processes
• Ability to understand customer operational and technical requirements and translate them into appropriate solution designs
• Ability to analyze complex customer environments involving software, hardware, infrastructure, integrations, workflows, and operational requirements
• Strong problem-solving skills, including the ability to define problems, gather and analyze information, identify alternatives, and develop appropriate solutions
• Strong written and verbal communication skills with the ability to explain technical concepts clearly to both technical and non-technical audiences
• Strong presentation and demonstration skills with the ability to effectively communicate with prospects, customers, management, and internal stakeholders
• Ability to prioritize multiple opportunities and responsibilities while working effectively under deadlines
• Ability to collaborate effectively across Sales, Product Management, Project Management, Professional Services, and other cross-functional teams
• Ability to work independently while also contributing effectively as part of a team

Qualifications

Must Haves

• Bachelor's degree from a four-year college or university, or equivalent combination of education and relevant experience
• 3–10 years of relevant technical, sales engineering, solutions engineering, parking, mobility, transportation, or related industry experience
• Demonstrated experience with T2 FLEX is required. Experience may be gained through employment with T2 or through direct use and administration of FLEX within a customer environment
• Ability to travel as required to support customer engagements, site visits, demonstrations, and other business needs
• Strong knowledge of parking and mobility operations, technologies, and industry practices
• Strong technical aptitude with the ability to develop an in-depth understanding of T2 FLEX and related software products, services, integrations, and processes
• Ability to understand customer operational and technical requirements and translate them into appropriate solution designs
• Ability to analyze complex customer environments involving software, hardware, infrastructure, integrations, workflows, and operational requirements
• Strong problem-solving skills, including the ability to define problems, gather and analyze information, identify alternatives, and develop appropriate solutions
• Strong written and verbal communication skills with the ability to explain technical concepts clearly to both technical and non-technical audiences
• Strong presentation and demonstration skills with the ability to effectively communicate with prospects, customers, management, and internal stakeholders
• Ability to prioritize multiple opportunities and responsibilities while working effectively under deadlines
• Ability to collaborate effectively across Sales, Product Management, Project Management, Professional Services, and other cross-functional teams
• Ability to work independently while also contributing effectively as part of a team