Tandem Ventures
Posted 46 days agoVerified live 1d ago
Product Manager, Client Experience
Brief overview
Remote
2+ yrsMinimum
Product ManagementProduct DesignPlain-Language Communication
About the company
Tandem Venturestandeminvest.com
Tandem is a private market investment firm focused on multiplying wealth and happiness for our investors.
Job description
Summary
ClearJet is a Series B parcel logistics company that uses underutilized capacity in existing shipping networks to move packages faster and more affordably. The Product Manager will own client-facing product surfaces, including self-serve signup, onboarding, shipment visibility, and design, while translating customer needs into prototypes and specifications, shipping iteratively, and communicating updates to Client and Sales teams.
Responsibilities
- Own the client-facing experience: self-serve signup, onboarding, and shipment visibility/tracking
- Own design for these surfaces yourself, using AI tools to move fast
- Turn customer and business needs into specs and prototypes engineering can build from directly
- Ship weekly with engineering and iterate on real usage data
- Be the clear, reliable voice for Client and Sales teams on what's shipping and what's changing
Skills
- 2-3+ years of PM, design, or related experience. Product sense matters more than years
- Real design instinct and comfort using AI tools to design and spec without a designer
- A bias toward speed and ambiguity over process
- Plain-language communication, especially with non-technical, client-facing teams
- Austin Preferred
Qualifications
Must Haves
- 2-3+ years of PM, design, or related experience. Product sense matters more than years
- Real design instinct and comfort using AI tools to design and spec without a designer
- A bias toward speed and ambiguity over process
- Plain-language communication, especially with non-technical, client-facing teams
Nice to Haves
- Austin Preferred
Benefits
- Remote-first work arrangement (Austin preferred)
