Summary
Triple Whale is an AI operating system for modern ecommerce businesses, helping brands turn complex business data into profitable actions. The Product Marketing Manager, Technology Partnerships will lead product marketing for strategic platform partnerships and the technology partner ecosystem, developing positioning, messaging, launch readiness, enablement, and partner-related go-to-market materials.
Responsibilities
- Develop joint positioning, messaging, and go-to-market narratives that explain partner capabilities, audiences, and customer value
- Lead launch readiness for partner-built integrations across Product, Partnerships, Partner Marketing, Sales, and CS. Align materials, enablement, dependencies, and responsibilities before activation
- Own product marketing deliverables for market development fund (MDF) programs, translating commitments into messaging, briefs, content, and enablement with clear scope and deadlines
- Support MDF reporting and partner updates with completed deliverables, customer insights, and validated proof, working with Partner Marketing
- Create reusable FAQs, launch content, partner briefs, and sales materials covering capabilities, use cases, limitations, and evidence
- Serve as Marketing’s liaison with partner GTM teams for research, positioning, launches, and feedback. Align expectations and resolve messaging questions with specialists
- Bring design-partner feedback and adoption insights to Product Management to inform roadmap discussions and messaging
- Tell the story of Triple Whale’s growing tech partner ecosystem and help partners communicate their integrations’ value
- With Partnerships: Translate priorities and commercial commitments into product marketing deliverables. Flag scope, timing, and capacity concerns without committing technical resources or changing terms
- With Product Management, Engineering, and the Partner Solutions Architect: Confirm scope, availability, dependencies, and limitations for accurate messaging and launches. Specialists own technical design and delivery
- With Marketing Science: Translate validated findings into customer value and proof, preserving limitations. Marketing Science owns methodology, study design, and measurement QA
- With Partner Marketing: Supply positioning, briefs, proof, and enablement. Partner Marketing owns program plans, calendars, campaigns, partner approvals, investment and campaign reporting, and marketing QBRs
- With the Program Manager: Track deliverables, dates, risks, and completion evidence in Jira. The Program Manager owns cross-functional delivery governance and payment readiness
- With Sales and CS: Enable customer conversations and capture feedback. CS retains the ongoing customer relationship and account adoption
Skills
- SaaS product marketing experience across positioning, messaging, copywriting, launches, and enablement
- Direct partner experience navigating commitments tied to commercial relationships
- Judgment to represent Triple Whale confidently, influence stakeholders, and push back diplomatically
- Comfort with integrations, measurement, and technical concepts; engineering or SQL skills aren't required
- Strong project management, clear briefs and handoffs, and early risk escalation across concurrent launches
- Experience with MDF programs, commerce, advertising technology, or technology partner ecosystems is a plus
Qualifications
Must Haves
- SaaS product marketing experience across positioning, messaging, copywriting, launches, and enablement
- Direct partner experience navigating commitments tied to commercial relationships
- Judgment to represent Triple Whale confidently, influence stakeholders, and push back diplomatically
- Comfort with integrations, measurement, and technical concepts; engineering or SQL skills aren't required
- Strong project management, clear briefs and handoffs, and early risk escalation across concurrent launches
Nice to Haves
- Experience with MDF programs, commerce, advertising technology, or technology partner ecosystems is a plus
Benefits
- Eligible employees receive medical coverage
- A 401(k) with a company match of up to 3%
- 30 days of paid time off accrued monthly after the first 30 days of employment
- Five sick days
- Nine paid company holidays
- Paid parental leave for eligible employees