Summary
The Cincinnati Insurance Companies is an insurance organization focused on protecting families and businesses and serving independent agents. The Risk Management Consultant manages loss control services for large, complex, and key commercial accounts, providing risk evaluations, service strategies, training, account reviews, and oversight of field efforts across the Northeast region.
Responsibilities
- Responsible for the management, oversight, and delivery of loss control services through strategic Risk & Service Management for large, complex accounts, or multi-state accounts as defined by current KA book segmentation criteria
- Provide technical consults and risk evaluations to underwriting for new and renewal commercial multi-line accounts (PR, GL, WC, PL, & Auto)
- Create Account Service Instructions (ASI) for accounts with Loss Control Field involvement
- Develop and document account-specific Service Strategies and Plans
- Create Loss Analyses and reviews to assist evaluations and support service strategies / plans
- Create and Present Stewardship Reports as requested
- Lead the onboarding of new accounts
- Conduct oversight of recommendation management with agencies and loss control field reps
- Conduct analyses of exposures and controls on prospective and current clients
- Provide onsite or virtual training for insureds or agencies
- Provide service capability presentations to current and prospective clients
- Manage Prospect Risk Assessments
- Direct Field LC efforts on Prospects
- Provide summary feedback (verbal or written) to KA New Business Underwriters
- Enhance customer satisfaction by providing value-adding loss control services
- Effectively market Cincinnati Insurance and the Loss Control unit to internal and external customers
- Build credibility and strengthen relationships with internal and external customers
- Deliver meaningful client or agency-focused services to generate positive outcomes
- Balance current workload considering business priorities and direct efforts accordingly
- Seek to grow professionally and stay current on emerging industry-related trends
Skills
- Solid understanding of the independent agency system
- Ability to work remotely and have flexibility to travel (approximately 25%)
- Knowledge of commercial lines insurance products and coverages
- Knowledge in hazard recognition and control for workers' compensation, property, fleet, general liability, and products liability
- Ability to develop and conduct training programs for large organizations with multiple locations
- Time management skills and ability to work independently to accomplish goals
- Strong business acumen
- Strong interpersonal, consultative, and organizational skills
- Strong strategic thinking abilities
- Strong analytical skills
- Ability to work independently to accomplish initiatives
- Demonstrated pursuit of continuing education
- Proficiencies in Microsoft Office tools and related software
- Ability to work effectively with customers, business partners and peers
- Undergraduate degree in applicable science or related experience and training
- Professional designations such as CSP, CPCU, CRM, or ARM
- A minimum of 3-5 years loss control experience with a property & casualty insurance organization
- Experience managing the service of large and complex accounts, including developing service instructions and service plans, and holding mid-year account reviews
- Experience conducting corporate-level risk management assessment and evaluations
- We would prefer to have someone based in or around the Northeast region
Qualifications
Must Haves
- solid understanding of the independent agency system
- ability to work remotely and have flexibility to travel (approximately 25%)
- knowledge of commercial lines insurance products and coverages
- knowledge in hazard recognition and control for workers' compensation, property, fleet, general liability, and products liability
- ability to develop and conduct training programs for large organizations with multiple locations
- time management skills and ability to work independently to accomplish goals
- strong business acumen
- strong interpersonal, consultative, and organizational skills
- strong strategic thinking abilities
- strong analytical skills
- ability to work independently to accomplish initiatives
- demonstrated pursuit of continuing education
- proficiencies in Microsoft Office tools and related software
- ability to work effectively with customers, business partners and peers
- undergraduate degree in applicable science or related experience and training
- professional designations such as CSP, CPCU, CRM, or ARM
- a minimum of 3-5 years loss control experience with a property & casualty insurance organization
- experience managing the service of large and complex accounts, including developing service instructions and service plans, and holding mid-year account reviews
- experience conducting corporate-level risk management assessment and evaluations
Nice to Haves
- We would prefer to have someone based in or around the Northeast region
Benefits
- Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
- This is a home-based, remote position.
- Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional.
- We promote a lifelong learning approach.