Field Operations Engineer

Summary

Tomorrow.io is transforming how the world understands and acts on weather through advanced weather technology and forecasting capabilities. The Field Operations Engineer will support the deployment, operation, maintenance, and troubleshooting of weather systems across international sites, while coordinating with engineering, product, meteorology, and customer teams. The role requires frequent international travel and hands-on field operations in dynamic environments.

Responsibilities

• Lead and execute on-site technical challenges during global operations
• Manage the deployment, installation, calibration, operation, and disassembly of weather systems
• Ensure technical readiness and uptime before, during, and after events
• Support field logistics, including transporting equipment, setup coordination, and on-site troubleshooting
• Serve as an on-site point of contact during field activitiesreflecting the field-centric nature of the job
• Work cross-functionally with engineering, product, and meteorology teams to define configurations and integrations, and bring resolution to customer projects
• Support customer discussions, clarify system capabilities, and document solution designs
• Ensure deployed systems meet technical, operational, and customer needs
• Represent Tomorrow.io in the field with professionalism, precision, and technical excellence
• Lift, carry, and move equipment (including items over 40 lbs)
• Assemble and disassemble weather stations and related hardware
• Operate in outdoor environments (including heights) and varying weather conditions

Skills

• 3+ years of experience working in an Enterprise SaaS, B2B, customer-facing role
• Hands-on experience with weather systems, such as weather stations, radars, or environmental monitoring equipment
• Valid international driver's license (or ability to obtain one), and comfort managing travel logistics and equipment transport
• Willingness and ability to travel internationally at a significant frequency throughout the year (approximately ~60%)
• Hands-on, practical mindset, able to solve complex issues in dynamic conditions
• Ability to design solutions involving hardware, software, and data flows
• Strong troubleshooting and decision-making skills in dynamic environments
• Proven teamwork and coordination skills for working alongside a small field team
• Clear communication and customer-facing technical presentation abilities
• Independent, proactive, and resourceful - someone who gets things done
• Lift, carry, and move equipment (including items over 40 lbs)
• Assemble and disassemble weather stations and related hardware
• Operate in outdoor environments (including heights) and varying weather conditions
• Reliable/practical access to a major international airport strongly preferred

Qualifications

Must Haves

• 3+ years of experience working in an Enterprise SaaS, B2B, customer-facing role
• Hands-on experience with weather systems, such as weather stations, radars, or environmental monitoring equipment
• Valid international driver's license (or ability to obtain one), and comfort managing travel logistics and equipment transport
• Willingness and ability to travel internationally at a significant frequency throughout the year (approximately ~60%)
• Hands-on, practical mindset, able to solve complex issues in dynamic conditions
• Ability to design solutions involving hardware, software, and data flows
• Strong troubleshooting and decision-making skills in dynamic environments
• Proven teamwork and coordination skills for working alongside a small field team
• Clear communication and customer-facing technical presentation abilities
• Independent, proactive, and resourceful - someone who gets things done
• Lift, carry, and move equipment (including items over 40 lbs)
• Assemble and disassemble weather stations and related hardware
• Operate in outdoor environments (including heights) and varying weather conditions

Nice to Haves

• Reliable/practical access to a major international airport strongly preferred

Benefits

• Comprehensive health benefits
• Unlimited paid time off
• Relocation assistance may be offered/available for certain roles
• Flexible hours
• Unlimited vacation days
• Each person has their own career growth path