Project Manager – On-Site Data Collection & User Studies

Summary

TransPerfect is seeking a Project Manager to lead the end-to-end delivery of on-site data collection projects supporting user studies. The role manages project plans, budgets, client communications, on-site logistics, teams, data quality, documentation, and risk mitigation, with travel across the USA required.

Responsibilities

• Lead end-to-end delivery of on-site data collection projects supporting user studies (e.g., usability tests, in-context/field research, intercepts, diary studies with in-person components)
• Build and manage detailed project plans and schedules (workback plans, run-of-show agendas, staffing schedules, milestones, dependencies) to ensure on-time execution
• Own budget management: forecasting, tracking spend vs. plan, managing vendors and contractors, controlling scope, and documenting change requests
• Create and deliver client-facing presentations: kickoffs, weekly status updates, risk/issue reviews, and final project readouts; translate complex details into clear narratives
• Coordinate on-site logistics: site readiness, staffing, equipment/materials, shipping, access/security requirements, participant flow, and contingency planning
• Manage and support project team members (internal staff, contractors, and vendors): set expectations, assign work, track deliverables, remove blockers, provide feedback, and ensure accountability
• Ensure data quality and compliance with study requirements (consent, privacy/PII handling, documentation standards)
• Maintain rigorous project documentation and reporting (status reports, action logs, risk registers, budget trackers, timeline updates)
• Identify risks early and drive mitigation (no-shows, site constraints, equipment failures, vendor delays), escalating with clear options and recommendations

Skills

• * 3+ years of project management experience in on-site data collection, research operations, and/or user study execution
• * Demonstrated strengths in: **time management, budget management, client-facing presentations, attention to detail, and team member management**
• * Experience coordinating vendors, contractors, and field teams
• * Strong written and verbal communication and stakeholder management skills
• * Comfortable operating autonomously in a remote environment
• * **Education:** Bachelor's degree (minimum) in a related field such as **Business Management, Economics, Computer Science**, or equivalent relevant discipline/experience
• * Remote role
• * Travel across the USA is required for new project launches and, as needed, for on-site realignment, issue resolution, and key milestones. Travel frequency varies by project pipeline and study schedule
• * Preferred locations: **San Francisco Bay Area**, **Atlanta, GA**, **New Jersey/NYC** (open to other US locations for exceptional candidates)
• * Advanced proficiency across Microsoft Office tools (Excel, PowerPoint, Word, Outlook, Teams; plus SharePoint/OneDrive as applicable)
• * Working knowledge of Android devices and Apple iOS/macOS devices (setup, basic troubleshooting, OS updates, device management basics) to support on-site study execution
• * Scrum Master experience (or Agile project delivery experience)

Qualifications

Must Haves

• * 3+ years of project management experience in on-site data collection, research operations, and/or user study execution
• * Demonstrated strengths in: **time management, budget management, client-facing presentations, attention to detail, and team member management**
• * Experience coordinating vendors, contractors, and field teams
• * Strong written and verbal communication and stakeholder management skills
• * Comfortable operating autonomously in a remote environment
• * **Education:** Bachelor's degree (minimum) in a related field such as **Business Management, Economics, Computer Science**, or equivalent relevant discipline/experience
• * Remote role
• * Travel across the USA is required for new project launches and, as needed, for on-site realignment, issue resolution, and key milestones. Travel frequency varies by project pipeline and study schedule

Nice to Haves

• * Preferred locations: **San Francisco Bay Area**, **Atlanta, GA**, **New Jersey/NYC** (open to other US locations for exceptional candidates)
• * Advanced proficiency across Microsoft Office tools (Excel, PowerPoint, Word, Outlook, Teams; plus SharePoint/OneDrive as applicable)
• * Working knowledge of Android devices and Apple iOS/macOS devices (setup, basic troubleshooting, OS updates, device management basics) to support on-site study execution
• * Scrum Master experience (or Agile project delivery experience)

Benefits

• The position is remote