Project Manager – On-Site Data Collection & User Studies

Summary

TransPerfect is seeking a Project Manager to lead the end-to-end delivery of on-site data collection projects supporting user studies. The role manages project plans, budgets, client communications, on-site logistics, teams, data quality, documentation, and risk mitigation, with travel across the USA required for key project activities.

Responsibilities

• Lead end-to-end delivery of on-site data collection projects supporting user studies (e.g., usability tests, in-context/field research, intercepts, diary studies with in-person components)
• Build and manage detailed project plans and schedules (workback plans, run-of-show agendas, staffing schedules, milestones, dependencies) to ensure on-time execution
• Own budget management: forecasting, tracking spend vs. plan, managing vendors and contractors, controlling scope, and documenting change requests
• Create and deliver client-facing presentations: kickoffs, weekly status updates, risk/issue reviews, and final project readouts; translate complex details into clear narratives
• Coordinate on-site logistics: site readiness, staffing, equipment/materials, shipping, access/security requirements, participant flow, and contingency planning
• Manage and support project team members (internal staff, contractors, and vendors): set expectations, assign work, track deliverables, remove blockers, provide feedback, and ensure accountability
• Ensure data quality and compliance with study requirements (consent, privacy/PII handling, documentation standards)
• Maintain rigorous project documentation and reporting (status reports, action logs, risk registers, budget trackers, timeline updates)
• Identify risks early and drive mitigation (no-shows, site constraints, equipment failures, vendor delays), escalating with clear options and recommendations

Skills

• We're seeking a Project Manager with 3+ years of experience leading on-site data collection projects with a focus on user studies
• Travel to some of our study locations will be required for new project launches, maintenance, on-site realignment, and key project checkpoints
• 3+ years of project management experience in on-site data collection, research operations, and/or user study execution
• Strong knowledge of head-mounted devices, such as Apple Vision Pro, Meta Quest, Meta Glasses, and other smart glasses
• Prior involvement in on-site user studies including head-mounted devices required
• Demonstrated strengths in: time management, budget management, client-facing presentations, attention to detail, and team member management
• Experience coordinating vendors, contractors, and field teams
• Strong written and verbal communication and stakeholder management skills
• Comfortable operating autonomously in a remote environment
• Education: Bachelor's degree (minimum) in a related field such as Business Management, Economics, Computer Science, or equivalent relevant discipline/experience
• Remote role
• Travel across the USA will be required for new project launches, maintenance, on-site realignment, and key project checkpoints. Travel frequency varies by project pipeline and study schedule
• The position is remote, with a preference for candidates based in the San Francisco Bay Area or Los Angeles, CA
• Preferred locations: Bay Area or Los Angeles, CA
• Advanced proficiency across Microsoft Office tools (Excel, PowerPoint, Word, Outlook, Teams; plus SharePoint/OneDrive as applicable)
• Working knowledge of Android devices and Apple iOS/macOS devices (setup, basic troubleshooting, OS updates, device management basics) to support on-site study execution
• Scrum Master experience (or Agile project delivery experience)

Qualifications

Must Haves

• We're seeking a Project Manager with 3+ years of experience leading on-site data collection projects with a focus on user studies
• Travel to some of our study locations will be required for new project launches, maintenance, on-site realignment, and key project checkpoints
• 3+ years of project management experience in on-site data collection, research operations, and/or user study execution
• Strong knowledge of head-mounted devices, such as Apple Vision Pro, Meta Quest, Meta Glasses, and other smart glasses
• Prior involvement in on-site user studies including head-mounted devices required
• Demonstrated strengths in: time management, budget management, client-facing presentations, attention to detail, and team member management
• Experience coordinating vendors, contractors, and field teams
• Strong written and verbal communication and stakeholder management skills
• Comfortable operating autonomously in a remote environment
• Education: Bachelor's degree (minimum) in a related field such as Business Management, Economics, Computer Science, or equivalent relevant discipline/experience
• Remote role
• Travel across the USA will be required for new project launches, maintenance, on-site realignment, and key project checkpoints. Travel frequency varies by project pipeline and study schedule

Nice to Haves

• The position is remote, with a preference for candidates based in the San Francisco Bay Area or Los Angeles, CA
• Preferred locations: Bay Area or Los Angeles, CA
• Advanced proficiency across Microsoft Office tools (Excel, PowerPoint, Word, Outlook, Teams; plus SharePoint/OneDrive as applicable)
• Working knowledge of Android devices and Apple iOS/macOS devices (setup, basic troubleshooting, OS updates, device management basics) to support on-site study execution
• Scrum Master experience (or Agile project delivery experience)

Benefits

• Remote role