Outbound Business Development Representative

Summary

TTEC is a global consulting, technology, and managed services company that helps brands deliver human customer experiences through data, AI, and technology. The Outbound Business Development Representative proactively engages Fortune 1000 businesses through calls and electronic messages to introduce business solutions, document lead data, nurture prospects, and support pipeline reporting.

Responsibilities

• Conduct a high volume of outbound outreach, including 60–70 daily calls to prospective leads, to generate interest and engagement
• Execute consistent follow-up through 15–20 daily electronic communications, including email and LinkedIn messages, to nurture prospects and build relationships
• Gather, document, and maintain accurate data points for each engaged lead to support pipeline tracking and reporting efforts
• Provide regular updates to management by reporting on outreach performance, including successes, challenges, and areas for improvement
• Analyze engagement trends to identify active participants in the program and share insights and best practices for effectively reaching key decision-makers

Skills

• At least 1 year of sales experience
• Excellent verbal and written communication skills
• Must type 30+ wpm
• Ability to speak with C-level decision makers regarding services
• Experience with outbound calls
• Natural curiosity and the ability to build engaging, purposeful conversations with prospects
• High School Diploma or equivalent
• Work from Home opportunity with all required equipment provided; reliable internet access is needed
• Experience in business to business sales industries highly desired

Qualifications

Must Haves

• At least 1 year of sales experience
• Excellent verbal and written communication skills
• Must type 30+ wpm
• Ability to speak with C-level decision makers regarding services
• Experience with outbound calls
• Natural curiosity and the ability to build engaging, purposeful conversations with prospects
• High School Diploma or equivalent
• Work from Home opportunity with all required equipment provided; reliable internet access is needed

Nice to Haves

• Experience in business to business sales industries highly desired

Benefits

• Work from Home opportunity with all required equipment provided
• Business-to-Business hours with a Monday to Friday schedule
• Performance bonus opportunities
• A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives