Enterprise Analytics & Interoperability Developer - Research Technology

Summary

UNC Health is an inclusive organization dedicated to improving the health and well-being of communities. The HCS Enterprise Analytics & Interoperability Developer – Research Technology supports the lifecycle of research technology and analytics, providing hands-on technical support for cloud-based research environments and data platforms.

Responsibilities

• Respond to researcher and internal support tickets related to cloud based research environments, analytics platforms, and infrastructure services, ensuring timely, high quality resolution
• Administer Microsoft Azure–based research systems, including compute, storage, networking, identity, and security components supporting research workloads
• Support package management and maintenance of shared software repositories used across research computing environments
• Configure, maintain, and support Databricks environments, including custom configurations required for research workflows and approved use cases
• Support the development, enhancement, and operation of SHIRE automation scripts and workflows; contribute to improving reliability, scalability, and eventual full automation where appropriate
• Provide infrastructure and platform support for SHIRE Lite research workspaces, including configuration, testing, and operational readiness
• Plan for and participate in system upgrades, patches, and platform revisions; test changes to ensure stability, security, and compatibility with research use
• Participate in data governance, stewardship, and security processes as appropriate for research technology platforms
• Develop and maintain clear, understandable documentation describing system configuration, operational procedures, automation, and troubleshooting; update documentation as platforms evolve
• Support research analytics and data science workflows by maintaining reliable, scalable, and cost effective infrastructure
• Contribute to additional enterprise analytics and data science support activities as needed, aligned with organizational research priorities
• Work effectively in a team environment and demonstrate the ability to successfully manage multiple concurrent tasks and priorities
• Provide technical consultation and support to research users and internal partners using established request tracking and support processes

Skills

• Requires Bachelor's degree
• If a Bachelor's Degree in other field, requires two (2) years of experience
• If a Bachelor's Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), then no years of experience is required
• If Master's Degree, then no experience is required
• If current certification in analytics, requires one (1) year of experience
• If an Associate's Degree, requires four (4) years of experience
• If High School Diploma, requires six (6) years of experience
• ENTRY- Basic Proficiency: You have a common knowledge or an understanding of the basic techniques or concepts associated with this competency - Fundamental knowledge (basic proficiency) of relational databases
• Fundamental knowledge (basic proficiency) of SQL (for all positions except Research, Admin, and Interop)
• Understands the importance and has fundamental knowledge (basic proficiency) with leveraging existing reusable data sources for visualizations and analytics before creating their own
• When creating new assets they have the ability to make it reusable, with help
• Written and verbal communication skills (basic proficiency)
• Exemplifies UNC Health System Values

Qualifications

Must Haves

• Requires Bachelor's degree
• If a Bachelor's Degree in other field, requires two (2) years of experience
• If a Bachelor's Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), then no years of experience is required
• If Master's Degree, then no experience is required
• If current certification in analytics, requires one (1) year of experience
• If an Associate's Degree, requires four (4) years of experience
• If High School Diploma, requires six (6) years of experience
• ENTRY- Basic Proficiency: You have a common knowledge or an understanding of the basic techniques or concepts associated with this competency - Fundamental knowledge (basic proficiency) of relational databases
• Fundamental knowledge (basic proficiency) of SQL (for all positions except Research, Admin, and Interop)
• Understands the importance and has fundamental knowledge (basic proficiency) with leveraging existing reusable data sources for visualizations and analytics before creating their own
• When creating new assets they have the ability to make it reusable, with help
• Written and verbal communication skills (basic proficiency)
• Exemplifies UNC Health System Values