Epic Business Intelligence Applications Specialist II (Remote)

Summary

UTHealth Houston is seeking an Epic Business Intelligence Analyst II to work with their Epic operations team. The role involves overseeing analytics requests, utilizing various reporting tools, and translating business needs into actionable requirements to support healthcare operations.

Responsibilities

• Maintains expertise and seeks additional knowledge in the support and optimization of Epic Cogito analytics suite of tools, and how they integrate with other applications
• Establishing processes, including request, triage, prioritization, testing, publishing, and validating data requests
• Works cohesively with stakeholders to provide system support including analysis, build, and testing of requested changes, and analysis of new functionality of applications
• Reviewing upgrade documentation related to analytics tools and content and determining how to implement, disseminate, and train system-users
• Creates and modifies existing reports and distributes analytics content to data consumers
• Demonstrates timely, effective, and efficient troubleshooting of software and workflow issues and defines mitigation plans for resolution with minimal guidance
• Maintaining the Analytics Catalog and associated metadata records
• Meets build deadlines as communicated by EHR Business Intelligence Application Manager
• Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system
• Assists EHR Business Intelligence Application Manager in developing build timelines and project plans as communicated by leadership
• Performs unit testing of application configurations and builds in appropriate non-production environments, to identify defects and create resolution plans accordingly
• Performs testing in a structured manner, follows any defined test scripts, and documents results
• Performs unit testing of application configurations and builds in appropriate non-production environments, and identifies issues and potential solutions
• Follows established guidelines for system change control
• Creates and maintains documentation for change management, including cost estimation, project documentation, communication, and training plans
• Collaborates across teams to ensure process design, interface development, testing, and end-user training are performed to quality standards
• Independently performs basic project management activities for the development and implementation of system changes and small to medium projects
• Develops applications-specific reports; provides technical specifications and assistance to report developers as needed
• Performs other duties as assigned

Skills

• All candidates should already be certified in Epic Cogito Fundamentals and Cogito Tools Administration
• Bachelor's Degree in Computer Science, Business, or a related field required. May substitute required education with equivalent years of experience beyond the minimum experience requirement
• 4 years of experience in a healthcare-related field required
• Superior communication skills, both oral and written, including specific skills of presentation and effective communication of complex subjects to non-technical groups
• Superior customer relation skills, including leading and participating in group sessions and reaching consensus
• Familiarity with project lifecycle and project management methodologies for software management
• Ability to plan and manage projects of various sizes; their tasks, dependencies, team members, other resources, and timelines
• Possess the analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data to solve problems or design related systems and programs that cross departmental/divisional lines
• Manages Human Resources activities of the department in regard to recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning
• Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects
• This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position
• 1 year of experience supporting one or more Epic modules
• Large-scale healthcare systems planning and implementation experience on application software products

Qualifications

Must Haves

• All candidates should already be certified in Epic Cogito Fundamentals and Cogito Tools Administration
• Bachelor's Degree in Computer Science, Business, or a related field required. May substitute required education with equivalent years of experience beyond the minimum experience requirement
• 4 years of experience in a healthcare-related field required
• Superior communication skills, both oral and written, including specific skills of presentation and effective communication of complex subjects to non-technical groups
• Superior customer relation skills, including leading and participating in group sessions and reaching consensus
• Familiarity with project lifecycle and project management methodologies for software management
• Ability to plan and manage projects of various sizes; their tasks, dependencies, team members, other resources, and timelines
• Possess the analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data to solve problems or design related systems and programs that cross departmental/divisional lines
• Manages Human Resources activities of the department in regard to recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning
• Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects
• This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position

Nice to Haves

• 1 year of experience supporting one or more Epic modules
• Large-scale healthcare systems planning and implementation experience on application software products

Benefits

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equate to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!
• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts, including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care