Summary
United Automobile Insurance Company is an established property and casualty insurance company focused on quality service, disciplined underwriting, and strategic claims handling. The SIU Analyst/Specialist supports the Special Investigations Unit through fraud identification, investigative research, analytical support, intelligence development, and collaboration with internal and external partners.
Responsibilities
- Review and analyze incoming SIU referrals for fraud indicators, investigative value, and supporting information
- Conduct preliminary research to assist SIU leadership with referral triage and investigative prioritization
- Provide investigative research and analytical support to SIU Investigators throughout the investigative process
- Research individuals, businesses, vehicles, properties, addresses, medical providers, attorneys, repair facilities, and other relevant entities using approved investigative resources
- Identify relationships, patterns, inconsistencies, prior claims, and potentially related activity
- Analyze claim and investigative data to identify emerging fraud trends, suspicious patterns, geographical concentrations, and potential organized activity
- Develop timelines, analytical summaries, link analyses, investigative leads, and intelligence reports
- Assist with proactive SIU initiatives and targeted reviews involving identified fraud trends or high-risk activity
- Support SIU reporting, dashboards, referral statistics, investigative outcomes, and trend analysis
- Prepare fraud alerts, intelligence summaries, and other analytical materials for SIU leadership and business units
- Participate in investigative roundtables and collaborate with Claims, Legal, Underwriting, Compliance, Law Enforcement, NICB, and other authorized partners as appropriate
- Maintain confidentiality and ensure all research and investigative activity comply with applicable laws, regulations, and company policies
- Monitor adjuster and department referral volume and quality to assess referral performance
Skills
- Strong analytical, investigative research, critical-thinking, and problem-solving skills
- Ability to recognize patterns, relationships, inconsistencies, and anomalies across multiple information sources
- Strong written and verbal communication skills with the ability to clearly summarize analytical findings
- Strong organizational skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail
- Associate or bachelor's degree in a related field preferred and 2-3 years of related work experience
- Experience in insurance, claims, SIU, investigations, fraud analysis, intelligence analysis, law enforcement data analysis, or related field preferred
- Knowledge of P&C insurance claims and fraud indicators preferred
- Experience with investigative databases, public-record research, claim systems, spreadsheets, and analytical tools preferred
Qualifications
Must Haves
- Strong analytical, investigative research, critical-thinking, and problem-solving skills
- Ability to recognize patterns, relationships, inconsistencies, and anomalies across multiple information sources
- Strong written and verbal communication skills with the ability to clearly summarize analytical findings
- Strong organizational skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail
Nice to Haves
- Associate or bachelor's degree in a related field preferred and 2-3 years of related work experience
- Experience in insurance, claims, SIU, investigations, fraud analysis, intelligence analysis, law enforcement data analysis, or related field preferred
- Knowledge of P&C insurance claims and fraud indicators preferred
- Experience with investigative databases, public-record research, claim systems, spreadsheets, and analytical tools preferred
Benefits
- 401(k) Retirement Savings Plan with employer match.
- Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
- Paid Time Off, Holidays, and Leave programs.
- Flexible spending accounts
- Basic Life Insurance and Voluntary Life/ADD
- Short Term and Long-Term Disability