Advisory Services Analyst - Remote

Summary

UnitedHealth Group, through Optum Insight, improves the flow of health data and information to create a more connected health care system. The Advisory Services Analyst supports internal and external clients through business analysis, consulting delivery, process improvement, data analysis, AI-enabled tools, requirements management, and quality assurance activities.

Responsibilities

• Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients
• Support requirements gathering by participating in stakeholder discussions, documenting business needs, and helping translate them into clear functional requirements
• Assist with process mapping, current-state analysis, and documentation of workflows to identify gaps, dependencies, and improvement opportunities
• Prepare clear, organized deliverables such as meeting notes, requirements summaries, status updates, and issue logs to support project teams and client stakeholders
• Leverage AI‑enabled tools to support and accelerate consulting delivery activities while improving efficiency and outcomes
• Drive outcomes without direct authority, engaging team members in a cross-functional environment
• Conduct research studies that may include collecting, analyzing, trending, and presenting data and recommendations to management
• Work closely with Developers, Quality Assurance Analysts, Architects, Business Partners, and other Technology teams to ensure requirements and design are completely understood
• Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases, and documenting defects
• Effectively build and maintain relationships with internal and external clients
• Provide clear communications (oral and written) and share knowledge at all levels of the organization

Skills

• 2+ years of experience in business analysis, consulting, technology delivery, healthcare, or a related business environment
• 2+ years of building/creating project deliverables with the ability to manage complex work-streams in a client facing role
• Experience working with cross-functional teams, including business stakeholders, technology teams, quality assurance, or project delivery teams
• Experience using AI-enabled tools (e.g., generative AI, automation tools, or advanced analytics platforms) to enhance productivity and deliverables
• Based in greater Minneapolis, MN OR ability to relocate at own expense to Minnesota OR ability to travel up to 25%
• Agile / Scrum certified
• Experience with a nationally recognized consulting firm or a healthcare payer or provider system
• Experience in all phases of the Software Development Life Cycle (SDLC)
• Experience in digital health or consumer digital products or services
• Ability to work in a highly technical, fast-paced environment
• Proven solid interpersonal skills

Qualifications

Must Haves

• 2+ years of experience in business analysis, consulting, technology delivery, healthcare, or a related business environment
• 2+ years of building/creating project deliverables with the ability to manage complex work-streams in a client facing role
• Experience working with cross-functional teams, including business stakeholders, technology teams, quality assurance, or project delivery teams
• Experience using AI-enabled tools (e.g., generative AI, automation tools, or advanced analytics platforms) to enhance productivity and deliverables
• Based in greater Minneapolis, MN OR ability to relocate at own expense to Minnesota OR ability to travel up to 25%

Nice to Haves

• Agile / Scrum certified
• Experience with a nationally recognized consulting firm or a healthcare payer or provider system
• Experience in all phases of the Software Development Life Cycle (SDLC)
• Experience in digital health or consumer digital products or services
• Ability to work in a highly technical, fast-paced environment
• Proven solid interpersonal skills

Benefits

• Comprehensive benefits package (all benefits are subject to eligibility requirements)
• Incentive and recognition programs (all benefits are subject to eligibility requirements)
• Equity stock purchase (all benefits are subject to eligibility requirements)
• 401k contribution (all benefits are subject to eligibility requirements)
• Work remotely from anywhere within the U.S., subject to UnitedHealth Group's Telecommuter Policy
• Development for other roles you may be interested in