RCM - Accounts Receivable (AR) Associate

Summary

Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. The RCM - Accounts Receivable (AR) Associate ensures timely and accurate reimbursement by resolving unpaid accounts, reducing aged accounts receivable, verifying payer information, correcting account issues, and meeting productivity and escalation deadlines.

Responsibilities

• Review and resolve unpaid accounts to ensure timely and accurate reimbursement
• Help reduce aged AR balances while meeting productivity goals
• Verify payer information, review EOBs, and correct account issues
• Document all account activity clearly and accurately
• Identify and report trends, errors or concerns
• Complete tasks and escalations within required deadlines
• Stay updated on payer changes and share relevant information
• Attend required virtual meetings with camera on
• Other projects and duties as assigned

Skills

• High School diploma or equivalent experience
• At least one year of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
• Exceptional communication skills, including oral and written
• Strong organizational and time management skills
• Strong attention to detail, and capacity to multitask effectively
• Proven ability to identify and resolve problems in a timely manner
• Proficiency in Microsoft Office Suite or similar software applications
• Three plus years of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
• Experience identifying processes and recommending solutions

Qualifications

Must Haves

• High School diploma or equivalent experience
• At least one year of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
• Exceptional communication skills, including oral and written
• Strong organizational and time management skills
• Strong attention to detail, and capacity to multitask effectively
• Proven ability to identify and resolve problems in a timely manner
• Proficiency in Microsoft Office Suite or similar software applications

Nice to Haves

• Three plus years of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
• Experience identifying processes and recommending solutions

Benefits

• Annual paid Charity Day to give back to a cause meaningful to you
• 100% employer paid medical health insurance premium option available
• Dental and Vision insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Supportive team and leadership invested in your success
• Remote work arrangement in Tennessee
• Leadership development programs
• Ongoing education
• Professional growth opportunities