Varonis
Posted 52 days agoVerified live 4h ago
Technical Account Manager - Digital
Brief overview
Remote
7 H-1B approvalsDept. of Labor
5 green cardsCertified filings
Post-sales motions in SaaS environmentCustomer SuccessTechnical Account ManagementData analysis for account healthCRM data managementCustomer engagement automationWebinars managementCustomer lifecycle managementRenewal risk managementPlatform health monitoringExecution disciplineInfluencing customer behaviorStructured customer messaging
About the company
Varonisvaronis.com
Varonis unifies AI-native data security, AI security and governance, and behavior-based threat detection into a single, effortless solution.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.7H-1B approved
88%approval rate
4new H-1B hires
5PERM certified
$169,000median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20242
20255
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20252
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20242
20252
20261
Top sponsored roles
Field Chief Technology OfficerBusiness Operations Specialist
Sponsored employees from
Israel
Job description
Summary
Varonis is a company focused on delivering cyber security outcomes, and they are seeking a Digital Technical Account Manager. This role combines Customer Success and Technical Account Management responsibilities, partnering closely with Sales teams to enhance customer engagement and drive renewals.
Responsibilities
- Own the customer lifecycle from onboarding through renewal
- Act as the single post‑sales point of accountability for customer success
- Maintain clear ownership of customer follow‑ups, risks, actions, and outcomes
- Proactively identify, document, and escalate renewal risks through defined cadences
- Drive internal renewal risk cadence meetings
- Ensure no surprise churn attributable to lack of engagement, ownership, or visibility
- Maintain accurate and up‑to‑date risk tracking
- Drive customer engagement using scalable touchpoints, including:
- Automated email campaigns
- Webinars
- Working sessions / “Office hours”
- Validate that customers remain meaningfully engaged
- Continuously monitor customer health signals and act accordingly:
- Deliver against KPIs for “Find”, “Fix”, “Alert” and “Label” value outcomes
- Platform usage metrics (e.g. WebUI activity, automation usage where applicable)
- Treat usage trends as leading indicators, not just outcomes
- Identify patterns such as:
- High usage with potential
- Low usage requiring improvement
- Drop in usage as early risk signals
- Ensure:
- Accurate data in CRM
- Consistent tracking of engagement and health indicators
- Clear documentation of risks, actions, and decisions
- Provide leadership with predictable, explainable signals, not anecdotal updates
Skills
- Strong understanding of post‑sales motions in a SaaS environment
- Ability to operate across technical, operational, and customer‑facing topics
- High comfort level with using data to tell a narrative regarding account health
- Strong execution discipline and follow‑through
- Ability to influence customer behavior
- Clear written communication and structured customer messaging
Qualifications
Must Haves
- Strong understanding of post‑sales motions in a SaaS environment
- Ability to operate across technical, operational, and customer‑facing topics
- High comfort level with using data to tell a narrative regarding account health
- Strong execution discipline and follow‑through
- Ability to influence customer behavior
- Clear written communication and structured customer messaging
Benefits
- ****#LI-Remote****
