Research Analyst

Summary

Veolia is an environmental services company providing water, waste, and energy management solutions. The Research Analyst will support the Key Account Manager by researching and mapping stakeholders, identifying key accounts, analyzing market and customer data, and developing concise deliverables and strategies. The role also supports account performance reporting, business development, and communication across operations, technical, development, and marketing teams.

Responsibilities

• Develop a detailed understanding of market, competition, and industry trends, core processes and challenges
• Develop and submit FOIA request to secure documents
• Utilize a variety of research tools to identify key accounts and customer-focused strategies
• Clearly and effectively communicate in both written and oral formats
• Analyze data and develop courses of action with strong attention to detail
• Work in a collaborative style and autonomously with minimal supervision or direction
• Provide information visualization
• Build excellent working relationships with colleagues at all levels
• Successfully work on multiple tasks in a fast-paced environment with tight deadlines
• Synthesize and integrate large amounts of data into concise, compelling deliverables
• Pay close attention to detail and take pride in work products
• Uses discretion in handling confidential or sensitive business information or issues
• Learn new skills and assume new responsibilities
• Identify strengths and weaknesses in services, and support business development, operations and technical teams with Contract Operations to address gaps in performance
• Interface with Development & Marketing on global account activities and strategies
• Report on key performance indicators and review meetings with key accounts, typically on a quarterly or annual basis
• Formally and routinely communicate all necessary information on respective key accounts to operations and technical groups of Contract Operations branch sales managers, sales representatives, and project developers
• Other duties as assigned

Skills

• Undergraduate degree
• Computer proficient
• Strong team player
• Excellent interpersonal and communication skills
• Time management: the ability to organize and manage multiple deadlines
• Ability to effectively present information
• Advanced degree is a plus
• Three or more years of research experience preferred

Qualifications

Must Haves

• Undergraduate degree
• Computer proficient
• Strong team player
• Excellent interpersonal and communication skills
• Time management: the ability to organize and manage multiple deadlines
• Ability to effectively present information

Nice to Haves

• Advanced degree is a plus
• Three or more years of research experience preferred

Benefits

• This is a remote position.
• Paid time off policies
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Savings accounts
• Tuition reimbursement
• Paid volunteering
• Participation in an employer sponsored 401(k) plan, to save for retirement