Associate System Administrator

Summary

Vera Bradley is a company that designs and sells a variety of products. They are seeking an Associate System Administrator to administer and support infrastructure systems in an enterprise environment, ensuring optimal configuration and continuous value delivery.

Responsibilities

• Assist with support of infrastructure systems including networking, servers, hardware and software both on premise and cloud
• Proactively maintain infrastructure systems to ensure maximum uptime
• Actively monitor systems for performance bottlenecks and resolve issues
• Monitor, scan, and test systems for security vulnerabilities and resolve issues
• Support the administration of user directory and policies
• Assist with infrastructure support of products managed by VRA Product Teams
• Support all client applications
• Research, test, and install software updates
• Create and maintain documentation for implemented solutions
• Configure systems to adhere to SOX, PCI, and other applicable compliance initiatives
• Identify opportunities for process improvement and develop and implement solutions that drive value for the organization
• On-call as needed to provide technical support to off-shifts

Skills

• Associates/Bachelor's degree in computer science or related field or equivalent experience
• 1+ years of server administration experience and supporting enterprise applications
• Current certifications in cloud computing, modern infrastructure, or similar desired
• Experience administering or supporting Microsoft Exchange email environments
• Experience administering or supporting Microsoft 365 services and workloads
• Experience administering or supporting Virtual Desktop Infrastructure (VDI) environments
• Experience administering or supporting Physical server hardware, including installation, maintenance, and troubleshooting
• Experience administering or supporting Cloud platforms such as Microsoft Azure and/or Amazon Web Services (AWS)
• Active Directory user and group administration
• Group Policy configuration and management
• Print server administration and print queue management
• Experience working within a helpdesk or ticketing system environment
• Fundamental understanding of core networking concepts, including TCP/IP, DNS, and DHCP
• Working knowledge of Microsoft Server platform administration
• Proficiency in Microsoft Windows operating systems and Microsoft Office applications
• Strong troubleshooting skills with a customer‑focused support approach
• Proven analytical and problem‑solving abilities
• Detail‑oriented with the ability to manage multiple tasks and priorities simultaneously
• Strong organizational skills with consistent follow‑through
• Excellent interpersonal, written, and verbal communication skills
• Ability to build and maintain effective working relationships with internal and external customers, handling situations with confidence, tact, and resourcefulness
• Flexibility and adaptability, with the ability to perform effectively under pressure and within a fast‑paced office environment
• Strong team player with a collaborative mindset
• Commitment to delivering high‑quality solutions that support the success of all company brands
• Willingness and ability to stay current with evolving technology and industry trends
• Willingness and ability to manage technical projects to successful completion
• Understanding of virtualization, cloud infrastructure, and storage systems preferred

Qualifications

Must Haves

• Associates/Bachelor's degree in computer science or related field or equivalent experience
• 1+ years of server administration experience and supporting enterprise applications
• Current certifications in cloud computing, modern infrastructure, or similar desired
• Experience administering or supporting Microsoft Exchange email environments
• Experience administering or supporting Microsoft 365 services and workloads
• Experience administering or supporting Virtual Desktop Infrastructure (VDI) environments
• Experience administering or supporting Physical server hardware, including installation, maintenance, and troubleshooting
• Experience administering or supporting Cloud platforms such as Microsoft Azure and/or Amazon Web Services (AWS)
• Active Directory user and group administration
• Group Policy configuration and management
• Print server administration and print queue management
• Experience working within a helpdesk or ticketing system environment
• Fundamental understanding of core networking concepts, including TCP/IP, DNS, and DHCP
• Working knowledge of Microsoft Server platform administration
• Proficiency in Microsoft Windows operating systems and Microsoft Office applications
• Strong troubleshooting skills with a customer‑focused support approach
• Proven analytical and problem‑solving abilities
• Detail‑oriented with the ability to manage multiple tasks and priorities simultaneously
• Strong organizational skills with consistent follow‑through
• Excellent interpersonal, written, and verbal communication skills
• Ability to build and maintain effective working relationships with internal and external customers, handling situations with confidence, tact, and resourcefulness
• Flexibility and adaptability, with the ability to perform effectively under pressure and within a fast‑paced office environment
• Strong team player with a collaborative mindset
• Commitment to delivering high‑quality solutions that support the success of all company brands
• Willingness and ability to stay current with evolving technology and industry trends
• Willingness and ability to manage technical projects to successful completion

Nice to Haves

• Understanding of virtualization, cloud infrastructure, and storage systems preferred

Benefits

• Health Benefits
• Survivor Benefits
• Income Protection
• Retirement Plan
• Paid Time Off
• Give Back Opportunities
• Holistic Wellness
• Product Discount
• Ancillary Benefits and Programs