Category Manager, Cimpress Open - East Coast Remote

Summary

Cimpress Open, a Cimpress company, serves customers through third-party channels and marketplace partners for mass-customized print products. The Category Manager will own end-to-end category execution for non-Amazon partners, including product launches, forecasting, lifecycle management, KPI oversight, and cross-functional coordination.

Responsibilities

• Own category management for partners beyond Amazon, end to end — launch pipeline, category forecast, and performance
• Manage NPI operations discovery: partner with Operations to gather and validate SKU-level details — specs, production feasibility, fulfillment requirements — for every new product launch
• Own and drive adoption of the NPI workflow (currently piloting on Jira), taking it from pilot to steady-state process
• Build and maintain category-level forecasts (volume, revenue, margin) for your scope, extending to weekly-level granularity and actuals-vs-forecast tracking
• Support product lifecycle management execution, including running PLM independently when the Senior Category Manager is unavailable
• Drive cross-functional alignment across Channel, Operations, Product Owners, Production, and Fulfillment for your category scope
• Define and supervise category KPIs for your scope, flagging risks before they show up in retrospective reporting
• Present category performance, forecasts, and risks to the Senior Category Manager and, as scope grows, to broader leadership

Skills

• 3+ years of category management, ecommerce, or related commercial experience, including some ownership of a product portfolio and/or launch pipeline
• Self-starter comfortable in a fast-moving, evolving setup, with scope expected to grow over time
• Data-driven and structured, with the judgment to flag risks early and manage performance proactively
• Proficient using AI tools to accelerate category work — comfortable with using LLMs to synthesize market and competitive research, draft category reporting, and support forecasting and variance analysis
• Experience coordinating cross-functionally (Operations, Fulfillment, Finance, Merchandising, Creatives, Advertising, Pricing, Product, Analytics)
• Fluent English required
• Nice-to-have: familiar with Amazon's AI-powered seller tools (Brand Analytics / Search Query Performance, Assortment Opportunity Explorer)
• German, French, Italian, or Spanish is a plus

Qualifications

Must Haves

• 3+ years of category management, ecommerce, or related commercial experience, including some ownership of a product portfolio and/or launch pipeline
• Self-starter comfortable in a fast-moving, evolving setup, with scope expected to grow over time
• Data-driven and structured, with the judgment to flag risks early and manage performance proactively
• Proficient using AI tools to accelerate category work — comfortable with using LLMs to synthesize market and competitive research, draft category reporting, and support forecasting and variance analysis
• Experience coordinating cross-functionally (Operations, Fulfillment, Finance, Merchandising, Creatives, Advertising, Pricing, Product, Analytics)
• Fluent English required

Nice to Haves

• Nice-to-have: familiar with Amazon's AI-powered seller tools (Brand Analytics / Search Query Performance, Assortment Opportunity Explorer)
• German, French, Italian, or Spanish is a plus

Benefits

• Comprehensive benefits package, including health, wealth and wellness programs, subject to eligibility.
• Long-term equity incentives, subject to eligibility.
• Remote-first operating model and culture.
• Freedom, autonomy and trust to work from home and operate when most productive.
• Collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results.