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Volta Group
Posted 145 days agoVerified live 2d ago

Part-Time IT Support Specialist - Remote

Brief overview

Remote
Microsoft 365 administrationEmail securitySpam and phishing preventionDomain authentication (SPF, DKIM, DMARC)User onboarding and offboardingPermissions managementDevice setupHardware and software troubleshootingIT vendor managementInfrastructure improvement recommendationsPassword managementAccess controlsCybersecurity best practicesGeneral tech supportSystems maintenanceSupporting Microsoft-based environmentsCybersecurity fundamentals

About the company

Volta Group is an energy services company that focuses on renewable energy and land development.

Job description

Summary

Volta Group is looking for a part-time IT Support Specialist to support their growing team across operations, leadership, and field personnel. The role involves ensuring systems are secure, efficient, and running smoothly while providing technical support and managing IT vendors.

Responsibilities

  • Microsoft 365 administration (Outlook, Teams, SharePoint, OneDrive)
  • Email security, spam/phishing prevention, and domain authentication (Mimecast, SPF, DKIM, DMARC)
  • User onboarding/offboarding, permissions, and device setup
  • Troubleshooting hardware/software issues for internal team members and contractors
  • Managing IT vendors and recommending infrastructure/security improvements
  • Supporting password management, access controls, and cybersecurity best practices
  • General tech support and ongoing systems maintenance

Skills

  • Experience supporting Microsoft-based business environments
  • Strong understanding of email security and cybersecurity fundamentals
  • Ability to troubleshoot independently and communicate clearly with non-technical teams
  • Responsive, organized, and solution-driven mindset
  • Experience with growing businesses or distributed teams

Qualifications

Must Haves

  • Experience supporting Microsoft-based business environments
  • Strong understanding of email security and cybersecurity fundamentals
  • Ability to troubleshoot independently and communicate clearly with non-technical teams
  • Responsive, organized, and solution-driven mindset

Nice to Haves

  • Experience with growing businesses or distributed teams

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