Summary
Volta Group is looking for a part-time IT Support Specialist to support their growing team across operations, leadership, and field personnel. The role involves ensuring systems are secure, efficient, and running smoothly while providing technical support and managing IT vendors.
Responsibilities
- Microsoft 365 administration (Outlook, Teams, SharePoint, OneDrive)
- Email security, spam/phishing prevention, and domain authentication (Mimecast, SPF, DKIM, DMARC)
- User onboarding/offboarding, permissions, and device setup
- Troubleshooting hardware/software issues for internal team members and contractors
- Managing IT vendors and recommending infrastructure/security improvements
- Supporting password management, access controls, and cybersecurity best practices
- General tech support and ongoing systems maintenance
Skills
- Experience supporting Microsoft-based business environments
- Strong understanding of email security and cybersecurity fundamentals
- Ability to troubleshoot independently and communicate clearly with non-technical teams
- Responsive, organized, and solution-driven mindset
- Experience with growing businesses or distributed teams
Qualifications
Must Haves
- Experience supporting Microsoft-based business environments
- Strong understanding of email security and cybersecurity fundamentals
- Ability to troubleshoot independently and communicate clearly with non-technical teams
- Responsive, organized, and solution-driven mindset
Nice to Haves
- Experience with growing businesses or distributed teams