L&I IT Business Analyst - Entry

Summary

The Washington State Department of Labor & Industries is dedicated to keeping Washington safe and working. They are seeking an entry-level IT Business Analyst responsible for maintaining and enhancing IT applications, conducting systems analysis, and providing support to product teams to meet business needs.

Responsibilities

• Identify and research business system functionality and data process improvements within IT systems
• Conduct full lifecycle systems analysis to include requirements, activities and design to prioritize, develop analysis and reports that refine system products and services
• Monitor data for accuracy, analysis and quality control for data improvements, and well-developed business productivity through its system features
• Elicits, defines and documents business requirements for enhancements or changes to internal and external applications/systems or records from business area stakeholders and subject matter experts
• Assess and analyze business processes to determine, design, and recommend technical solutions for product team development
• Design, develop, and create business case documentation to support intake of new bodies of work for the products supported
• Design stepped out test cases for testing feature functionality in systems using TFS
• Elicit, define, and document business requirements for enhancements or changes to internal and external
• Identify and analyze risks associated with changes to internal and external applications/systems and recommends mitigating measures and solutions

Skills

• A combination of relevant education and professional IT experience equal to at least 4 total years of that includes:
• One (1) year of progressive Business Analyst, Product Management, or Project Management experience utilizing Agile methodologies to perform elicitation, tracking, and documentation of business requirements, analysis and documentation of technical and functional specifications/diagrams, development of test cases, and management of testing processes
• One (1) year of progressive experience presenting concise, relevant, and well documented findings and technical requirements that are in alignment with IT standards and best practices plus state, federal, and agency policies and procedures
• One (1) year of progressive experience leading and facilitating meetings, presenting ideas clearly and concisely, developing effective working relationships, and handling difficult situations involving conflicting ideas/opinions
• One (1) year of progressive experience utilizing excellent organization as well as time management skills, with the ability to multi-task and work effectively on simultaneous projects under tight and changing priorities, scopes and deadlines while maintaining a high level of quality and on-time completion
• Relevant education includes a Bachelor's degree in Information Technology, Bachelor's degree in Computer Science, Business Analyst Certification, Project Management Certification, and Product Management Certification
• The ability to take action to learn and grow
• The ability to take action to meet the needs of others
• One (1) year of direct experience creating and managing work items within Azure DevOps and/or Microsoft Team Foundation Server (TFS)
• Two (2) years of progressive experience utilizing project management methodologies on multi-million dollar IT projects
• Two (2) years of progressive experience utilizing human-centered design principles to design IT solutions for complex issues
• Two (2) years of progressive experience managing, leading, coaching, and mentoring Agile product teams

Qualifications

Must Haves

• A combination of relevant education and professional IT experience equal to at least 4 total years of that includes:
• One (1) year of progressive Business Analyst, Product Management, or Project Management experience utilizing Agile methodologies to perform elicitation, tracking, and documentation of business requirements, analysis and documentation of technical and functional specifications/diagrams, development of test cases, and management of testing processes
• One (1) year of progressive experience presenting concise, relevant, and well documented findings and technical requirements that are in alignment with IT standards and best practices plus state, federal, and agency policies and procedures
• One (1) year of progressive experience leading and facilitating meetings, presenting ideas clearly and concisely, developing effective working relationships, and handling difficult situations involving conflicting ideas/opinions
• One (1) year of progressive experience utilizing excellent organization as well as time management skills, with the ability to multi-task and work effectively on simultaneous projects under tight and changing priorities, scopes and deadlines while maintaining a high level of quality and on-time completion
• Relevant education includes a Bachelor's degree in Information Technology, Bachelor's degree in Computer Science, Business Analyst Certification, Project Management Certification, and Product Management Certification
• The ability to take action to learn and grow
• The ability to take action to meet the needs of others

Nice to Haves

• One (1) year of direct experience creating and managing work items within Azure DevOps and/or Microsoft Team Foundation Server (TFS)
• Two (2) years of progressive experience utilizing project management methodologies on multi-million dollar IT projects
• Two (2) years of progressive experience utilizing human-centered design principles to design IT solutions for complex issues
• Two (2) years of progressive experience managing, leading, coaching, and mentoring Agile product teams

Benefits

• Teleworking is one of the work schedule options for this position
• L&I also offers flexible custom work schedules
• State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career
• For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer
• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business
• This position is represented bytheWashington Federation of State Employees (WFSE)
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9
• The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment
• Veterans Preference: Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs
• Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700
• TTY users should first call 711 to access the Washington Relay Service
• You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization