Business Analyst

Summary

RSC2, Inc. is a professional services company supporting government operations, programs, and systems. The Business Analyst will support CISA’s acquisition portfolio planning, integration, and performance management by analyzing stakeholders, policies, processes, operations, and data. The role will develop acquisition processes, portfolio-management products, implementation roadmaps, performance-management processes, and decision-ready materials.

Responsibilities

• Research Department of Homeland Security (DHS) acquisition policy, including Management Directive 102-01, and support analysis of the characteristics, criteria, activities, systems engineering activities, and supporting documentation associated with CISA’s five acquisition pathways
• Support development of reusable enterprise-level processes and templates for Acquisition Pathway Identification Criteria and the Acquisition Pathway Documentation and Activity List. Program-specific acquisition support is not required under this task order
• Collect, validate, reconcile, and organize information supporting CISA’s initial enterprise inventory of approximately 200 Information Technology (IT) and non-IT acquisition programs, contracts, systems, and investments
• Review information from CISA acquisition, investment, contract, financial, program-management, and related repositories and identify missing, conflicting, duplicate, or incomplete data. CISA expects the portfolio inventory to be assembled from disparate sources
• Help define consistent data fields, business rules, validation checks, classifications, and documentation standards for the acquisition inventory
• Support definition of CISA’s portfolio-management purpose, including mission objectives, scope, and governance authority
• Analyze acquisition programs, contracts, systems, and investments and support development of a Portfolio Taxonomy organized by mission capability areas
• Support development and application of assessment criteria for current and potential investments, including strategic alignment, business value, technical health, program health, and acquisition readiness
• Analyze whether investments are materiel or non-materiel and support integration of acquisition pathway selection into the portfolio-management construct
• Identify applicable stakeholders, roles, responsibilities, decision points, process dependencies, governance interfaces, controls, and handoffs for inclusion in the Portfolio Governance Process
• Plan and support focused stakeholder interviews and data-collection meetings, as needed under the approved Project Management Plan, and document business needs, current-state processes, proposed future-state processes, decisions, findings, and action items. The role does not routinely facilitate executive workshops, governance boards, or portfolio reviews
• Analyze current organizational capabilities, process gaps, dependencies, risks, resource considerations, and sequencing needs to support an integrated Portfolio Implementation Roadmap that accounts for organizational maturity
• Support design and documentation of the Acquisition Portfolio Performance Management Process, including measures, inputs, criteria, review methods, decision rules, and escalation points addressing acquisition program cost, schedule, and technical performance and portfolio strategic value, available resources, and risk tolerance
• Develop process maps, workflow diagrams, decision matrices, data dictionaries, gap analyses, options analyses, traceability products, findings, briefings, and other decision-support materials
• Coordinate with the Senior Project Manager, Senior Business Process Analyst, Project Analyst, Information Technology Specialist, Technical Writer, and Requirements Analyst to maintain consistency among the four major task deliverables
• Support internal quality-control reviews to ensure work products are complete, accurate, consistent, traceable, free of material errors, and submitted on time. The amended PWS establishes a 95 percent on-time-delivery standard and 98 percent report-accuracy standard
• Support task identification, tracking, management, and reporting in accordance with the Project Management Plan and provide inputs to the project schedule and Weekly Status Reports
• Prepare meeting materials, minutes, and action-item tracking when required to support acceptable deliverables and the approved Project Management Plan
• Protect Government information and comply with applicable CISA cybersecurity, privacy, records-management, access, training, and data-management requirements
• Deliver editable native source files and final documents in the formats and templates provided by CISA after award

Skills

• **Clearance:** DHS/CISA High-Risk Public Trust eligible
• **Education:** Bachelor's degree in business administration, public administration, acquisition management, information systems, data analytics, economics, finance, operations research, industrial engineering, or a related discipline, or the standard equivalency
• **Experience:** Minimum of four years of relevant business, process, operational, acquisition, program, portfolio, or data-analysis experience
• Experience eliciting, analyzing, documenting, validating, and tracing business needs, processes, data requirements, stakeholder inputs, assessment criteria, or decision requirements
• Ability to collect and reconcile qualitative and quantitative information from multiple sources, identify gaps and inconsistencies, document assumptions, and develop objective findings and recommendations
• Experience developing or supporting process maps, workflows, data dictionaries, decision matrices, gap analyses, business rules, assessment frameworks, procedures, or implementation-planning products
• Ability to interpret policies, procedures, and technical information and translate them into practical processes, criteria, templates, and decision-support products
• Proficiency with Microsoft Word, Excel, PowerPoint, Teams, and SharePoint
• Strong analytical writing, presentation, facilitation, organization, and interpersonal communication skills
• Ability to work collaboratively within a multidisciplinary, primarily remote team and manage multiple assignments, dependencies, and deadlines
• Ability to produce complete, accurate, traceable, and decision-ready work products with limited supervision
• **Certifications:** Preferred certifications include Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), Entry Certificate in Business Analysis (ECBA), Lean Six Sigma Green Belt, Business Process Model and Notation (BPMN) or comparable process-modeling training, Federal Acquisition Certification, Defense Acquisition Workforce Improvement Act credential, or another relevant business-analysis, process-improvement, portfolio-management, or federal acquisition credential
• Experience organizing and analyzing complex inventories, portfolios, programs, contracts, systems, investments, or comparable data sets is preferred
• Working knowledge of federal acquisition, program management, investment management, systems engineering, or portfolio-management concepts is preferred
• Experience with Microsoft Visio, Power BI, or comparable process-mapping and analytical tools is preferred

Qualifications

Must Haves

• **Clearance:** DHS/CISA High-Risk Public Trust eligible
• **Education:** Bachelor's degree in business administration, public administration, acquisition management, information systems, data analytics, economics, finance, operations research, industrial engineering, or a related discipline, or the standard equivalency
• **Experience:** Minimum of four years of relevant business, process, operational, acquisition, program, portfolio, or data-analysis experience
• Experience eliciting, analyzing, documenting, validating, and tracing business needs, processes, data requirements, stakeholder inputs, assessment criteria, or decision requirements
• Ability to collect and reconcile qualitative and quantitative information from multiple sources, identify gaps and inconsistencies, document assumptions, and develop objective findings and recommendations
• Experience developing or supporting process maps, workflows, data dictionaries, decision matrices, gap analyses, business rules, assessment frameworks, procedures, or implementation-planning products
• Ability to interpret policies, procedures, and technical information and translate them into practical processes, criteria, templates, and decision-support products
• Proficiency with Microsoft Word, Excel, PowerPoint, Teams, and SharePoint
• Strong analytical writing, presentation, facilitation, organization, and interpersonal communication skills
• Ability to work collaboratively within a multidisciplinary, primarily remote team and manage multiple assignments, dependencies, and deadlines
• Ability to produce complete, accurate, traceable, and decision-ready work products with limited supervision

Nice to Haves

• **Certifications:** Preferred certifications include Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), Entry Certificate in Business Analysis (ECBA), Lean Six Sigma Green Belt, Business Process Model and Notation (BPMN) or comparable process-modeling training, Federal Acquisition Certification, Defense Acquisition Workforce Improvement Act credential, or another relevant business-analysis, process-improvement, portfolio-management, or federal acquisition credential
• Experience organizing and analyzing complex inventories, portfolios, programs, contracts, systems, investments, or comparable data sets is preferred
• Working knowledge of federal acquisition, program management, investment management, systems engineering, or portfolio-management concepts is preferred
• Experience with Microsoft Visio, Power BI, or comparable process-mapping and analytical tools is preferred

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employer matching retirement plan
• Primarily remote work at contractor facilities, with potential onsite support within the National Capital Region approximately one to two days per month, if requested by CISA