Summary
Trillium Flow Technologies provides pumps, aftermarket services, and fluid handling solutions for critical infrastructure and industrial applications. The Application Engineer provides technical application support, develops customer-specific solutions, supports sales proposals and product selection, and collaborates with customers, sales, engineering, and product development teams.
Responsibilities
- Collaborate with customers to understand technical requirements and operational challenges, providing tailored solutions utilizing Trillium Flow Technologies’ products and services
- Conduct product demonstrations, technical presentations, and customer training sessions highlighting the features and benefits of Trillium’s fluid handling solutions
- Partner with the sales team to develop technical proposals and application recommendations aligned with customer needs and product capabilities
- Provide technical support throughout the sales process, including responding to inquiries, troubleshooting application issues, and assisting with product selection
- Collaborate with engineering and product development teams to communicate customer feedback, identify product improvements, and support the development of new solutions
- Analyze application data and system requirements to recommend appropriate products, materials, and configurations for specific customer applications
- Prepare, maintain, and update technical documentation such as application notes, product specifications, and installation guides
- Stay current on industry trends, competitor offerings, and advancements in fluid handling technologies to effectively communicate value propositions
- Participate in trade shows, industry events, and customer visits to promote Trillium Flow Technologies and build strong industry relationships
- Observe and comply with all safety, ISO 9001, and ISO 14001 requirements
- Adhere to the organization’s code of conduct, time and attendance policies, and all other company policies and procedures
- Perform other duties as assigned
Skills
- • Bachelor's degree in Mechanical Engineering or a related engineering discipline, or equivalent technical experience
- • Minimum of 3 years of experience in application engineering, technical sales support, or a related role within the manufacturing or fluid handling industry
- • Strong understanding of fluid dynamics, pump technologies, and related engineering principles
- • Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to diverse audiences
- • Proven problem-solving skills and a customer-focused mindset
- • Ability to work collaboratively across sales, engineering, and product teams
- • Proficiency with technical software tools (e.g., CAD, simulation software) and Microsoft Office Suite
- • Willingness and ability to travel as required to support customer needs and sales initiatives
Qualifications
Must Haves
- • Bachelor's degree in Mechanical Engineering or a related engineering discipline, or equivalent technical experience
- • Minimum of 3 years of experience in application engineering, technical sales support, or a related role within the manufacturing or fluid handling industry
- • Strong understanding of fluid dynamics, pump technologies, and related engineering principles
- • Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to diverse audiences
- • Proven problem-solving skills and a customer-focused mindset
- • Ability to work collaboratively across sales, engineering, and product teams
- • Proficiency with technical software tools (e.g., CAD, simulation software) and Microsoft Office Suite
- • Willingness and ability to travel as required to support customer needs and sales initiatives
Benefits