Clinical Consultant II

Summary

WellSky provides healthcare technology solutions and professional services. The Clinical Consultant II serves as a clinical expert for the implementation of Blood Management solutions, bridging clinical workflows and solution functionality while supporting customization, training, compliance, troubleshooting, and client adoption.

Responsibilities

• Collaborate with project teams to complete implementation tasks, including gathering requirements, analyzing clinical workflows, and identification of workflow challenges
• Engage with providers to review requests and offer recommendations based on proficient knowledge of clinical workflows that will ultimately enhance patient care, treatment plans, and health outcomes
• Provide hands-on training to designated clients while guiding them through the solution's functionalities and features to increase proficiency in utilization
• Use industry compliance knowledge and follow established practices and guidelines to ensure the implementation of clinical solutions complies with regulations and standards
• Review a variety of factors for solution configurations, understand solution functionalities, and troubleshoot technical issues to offer consultation and support
• Perform other job duties as assigned

Skills

• * Bachelor's Degree or equivalent work experience
• * At least 2-4 years relevant work experience in a blood bank setting
• * Willing to travel up to 50% based on business needs
• * Willing to work additional or irregular hours as needed
• * Must be able to sit and view a computer screen for extended periods of time
• * Proven experience implementing FDA 510(k)-cleared software solutions in clinical settings
• * Demonstrated ability to design workflows, develop staff training programs, and author standard operating procedures (SOPs)
• * In-depth knowledge of blood and cellular therapy regulations and compliance standards
• * Experience with WellSky Transfusion, WellSky Blood Centers and/or WellSky Biotherapies solutions
• * Knowledge of quality assurance, regulatory compliance, accreditation standards, or audit readiness processes within blood management, laboratory, or healthcare settings

Qualifications

Must Haves

• * Bachelor's Degree or equivalent work experience
• * At least 2-4 years relevant work experience in a blood bank setting
• * Willing to travel up to 50% based on business needs
• * Willing to work additional or irregular hours as needed
• * Must be able to sit and view a computer screen for extended periods of time

Nice to Haves

• * Proven experience implementing FDA 510(k)-cleared software solutions in clinical settings
• * Demonstrated ability to design workflows, develop staff training programs, and author standard operating procedures (SOPs)
• * In-depth knowledge of blood and cellular therapy regulations and compliance standards
• * Experience with WellSky Transfusion, WellSky Blood Centers and/or WellSky Biotherapies solutions
• * Knowledge of quality assurance, regulatory compliance, accreditation standards, or audit readiness processes within blood management, laboratory, or healthcare settings

Benefits

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year