Education Project Manager

Summary

WhyMaker helps businesses and organizations create impact in their communities through STEM education, providing hands-on K-12 lesson plans, STEM products, and professional learning. The Education Project Manager will manage multiple concurrent client projects from kickoff through final delivery, coordinating teams, clients, timelines, deliverables, quality assurance, and project communications.

Responsibilities

• Manage active client projects from kickoff through final delivery
• Develop, maintain, and update Monday.com boards with project timelines, milestones, and deliverables, keeping accurate and visible records
• Coordinate workshop logistics and project schedules across internal team members, contractors, and clients
• Ensure projects remain on schedule and within scope
• Monitor project progress daily and proactively identify risks, delays, or bottlenecks
• Follow up with team members to ensure assigned tasks are completed on time
• Facilitate project kickoff meetings and recurring project status meetings
• Serve as the primary point of contact for day-to-day client communications
• Provide clients with regular project status updates and manage expectations throughout the project lifecycle
• Coordinate client reviews, collect feedback, and manage revision cycles
• Ensure client requests are documented, evaluated, and incorporated into project plans when approved
• Collaborate with the Director of Educational Services to determine project team, provide weekly updates, and escalate issues in a timely manner
• Assign work to instructional designers, education coordinators, contractors, and other project resources as appropriate
• Identify scope changes and communicate potential risks
• Partner with Sales, Educational Services, and Business Operations to ensure smooth handoffs from sale to delivery, accurate scoping, and a consistent client experience
• Work with internal departments to resolve dependencies that affect project timelines or deliverables
• Communicate project status and needs clearly to stakeholders outside the immediate project team
• Ensure all deliverables have been reviewed and passed internal quality assurance processes before submission to clients
• Verify that all deliverables are complete, aligned with client requirements and meet the project scope
• Support continuous improvement by identifying opportunities to streamline project workflows, templates, and processes
• Review all active projects and prioritize daily activities
• Respond to client and internal communications within 24 business hours
• Follow up on outstanding action items with team members
• Update Monday.com to reflect current project status
• Coordinate meetings and document decisions and next steps
• Resolve routine project issues independently where possible
• Escalate risks or decisions requiring leadership input
• Ensure deliverables scheduled for the day are completed, reviewed, and sent to clients
• Maintain a proactive approach to preventing delays rather than reacting to missed deadlines

Skills

• 3+ years' experience managing multiple concurrent projects with competing deadlines
• Strong organizational skills with high attention to detail
• Excellent written and verbal communication skills, including direct client-facing experience
• Comfortable coordinating across internal teams, contractors, and clients
• Ability to identify and resolve routine issues independently while knowing when to escalate
• Bachelor's degree or equivalent relevant experience
• Experience with Monday,com (or comparable project management software)
• Education or curriculum development experience

Qualifications

Must Haves

• 3+ years' experience managing multiple concurrent projects with competing deadlines
• Strong organizational skills with high attention to detail
• Excellent written and verbal communication skills, including direct client-facing experience
• Comfortable coordinating across internal teams, contractors, and clients
• Ability to identify and resolve routine issues independently while knowing when to escalate
• Bachelor's degree or equivalent relevant experience

Nice to Haves

• Experience with Monday,com (or comparable project management software)
• Education or curriculum development experience

Benefits

• Full-Time (40 hrs/week), W2
• Flexible work schedule, EST hours
• Remote-first team