General Virtual Assistant (US)

Summary

Wing Assistant is on a mission to redefine the future of work for companies worldwide, and they are seeking a General Virtual Assistant to join their team. The role involves organizing documents, data entry, research, and coordinating team calendars while providing support for marketing and sales campaigns.

Responsibilities

• Store and organize documents and files
• Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes
• Research products, purchase goods & secure samples
• Store, update & collect information for marketing and sales campaigns through a CRM system
• Create and send statements or invoices, track payments, and record company expenses
• Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis)
• Monitor projects, conduct internal communication & organize company data
• Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings
• Prepare itineraries, book hotels, rental cars, etc
• Convey information to incoming calls & make calls for appointments or conduct informational inquiries
• Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails
• Ad hoc tasks

Skills

• At least 6 months to 1 year of experience as a Virtual Assistant
• At least 18 years of age and completed Senior High School
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive attitude & willingness to be trained
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Qualifications

Must Haves

• At least 6 months to 1 year of experience as a Virtual Assistant
• At least 18 years of age and completed Senior High School
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive attitude & willingness to be trained
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay