Implementation Project Manager (Spanish Required)

Summary

Workiva provides an AI-powered platform that unifies finance, risk, and sustainability for complex organizations. The Implementation Project Manager will execute professional services projects to implement or optimize Workiva solutions, manage customer and internal stakeholders, and ensure delivery on time, within budget, and in alignment with customer value.

Responsibilities

• Portfolio & Project Execution: Efficiently manages a portfolio of 20–25 simultaneous standard-complexity projects with variable timelines (ranging from 4-week to 16-week implementation), balancing competing priorities and maintaining delivery standards
• Core Delivery Management: Owns and drives the end-to-end execution of project plans for individual medium-to-high size/complexity, Workiva-led engagements
• Stakeholder Management & Communication: Acts as the primary point of contact for the customer and internal project team, ensuring clear, concise, and timely communication
• Documentation & Reporting: Manages all project documentation, including project plans, status reports, risk logs, and budgets
• Risk & Issue Management: Proactively monitors and mitigates project-level risks and issues, escalating appropriately when necessary
• Escalation Support: Helps resolve customer escalations, seeking guidance from leadership as required
• Change Management: Facilitates standard project change requests and manages expectations within the defined project scope
• Team Collaboration: Shares best practices, lessons learned, and foundational knowledge across the immediate project team or functional group
• Minimal travel for internal meetings
• Reliable internet access for any period of time, working remotely and not in a Workiva office

Skills

• • Undergraduate degree or equivalent combination of education and experience in a related field, along with 4+ years of project management experience
• • Bilingual in Spanish strongly required (Business level)
• • Minimal travel for internal meetings
• • Reliable internet access for any period of time, working remotely and not in a Workiva office
• • SaaS industry experience and PMP or similar project management certification are preferred
• • PMP, PRINCE2, or similar advanced project management certification is highly preferred
• • Excellent verbal, written, and interpersonal communication skills
• • Demonstrated experience independently managing stakeholders and resolving customer escalations
• • Commercial acumen with experience in complex scope, budgets, and multi-party delivery models
• • Strong project management discipline with the ability to independently manage a fast-paced portfolio and full lifecycle of assigned projects
• • Proven ability to quickly earn the trust of key sponsors and stakeholders and resolve conflict at the project level
• • Effectively navigates ambiguity, pivoting between project types, solution areas, and support needs as the company moves towards its strategic vision
• • Demonstrated ability to effectively apply implementation methodologies (e.g., Workiva methodology). Proficiency with project management tools (e.g., Smartsheet, Jira) and familiarity with Waterfall, Agile, or Scrum methodologies is a plus

Qualifications

Must Haves

• • Undergraduate degree or equivalent combination of education and experience in a related field, along with 4+ years of project management experience
• • Bilingual in Spanish strongly required (Business level)
• • Minimal travel for internal meetings
• • Reliable internet access for any period of time, working remotely and not in a Workiva office

Nice to Haves

• • SaaS industry experience and PMP or similar project management certification are preferred
• • PMP, PRINCE2, or similar advanced project management certification is highly preferred
• • Excellent verbal, written, and interpersonal communication skills
• • Demonstrated experience independently managing stakeholders and resolving customer escalations
• • Commercial acumen with experience in complex scope, budgets, and multi-party delivery models
• • Strong project management discipline with the ability to independently manage a fast-paced portfolio and full lifecycle of assigned projects
• • Proven ability to quickly earn the trust of key sponsors and stakeholders and resolve conflict at the project level
• • Effectively navigates ambiguity, pivoting between project types, solution areas, and support needs as the company moves towards its strategic vision
• • Demonstrated ability to effectively apply implementation methodologies (e.g., Workiva methodology). Proficiency with project management tools (e.g., Smartsheet, Jira) and familiarity with Waterfall, Agile, or Scrum methodologies is a plus

Benefits

• A discretionary bonus typically paid annually
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package
• Minimal travel for internal meetings
• Reliable internet access for any period of time, working remotely and not in a Workiva office
• Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.