Automation Engineer (Cisco CNC Upgrade)

Summary

Zayo provides mission-critical bandwidth and communications infrastructure solutions to major organizations across North America and Europe. The company is seeking an Automation Engineer to design, develop, and maintain network automation solutions across multi-vendor infrastructure. The role focuses on automating network configuration, monitoring, validation, compliance, remediation, troubleshooting, and maintenance using Cisco, Nokia, Python, APIs, and related technologies.

Responsibilities

• Develop and maintain network automation using Cisco CNC, Cisco NSO, Nokia NSP, Python, APIs, and related platforms
• Automate network configuration changes, maintenance activities, validation, and operational tasks across multi-vendor infrastructure
• Build automated pre-checks and post-checks to verify routing, interfaces, adjacencies, reachability, and overall network health
• Detect and remediate configuration drift, device synchronization issues, and deviations from network engineering standards
• Integrate automation platforms with inventory, telemetry, monitoring, alarming, ticketing, and source-of-truth systems
• Develop telemetry-driven and closed-loop automation to identify network issues and support automated remediation where appropriate
• Troubleshoot network automation failures, controller issues, API integrations, and device-level problems, and perform root-cause analysis
• Improve network reliability by identifying repetitive manual processes and recurring failure patterns that can be reduced through automation
• Maintain safe automation practices through testing, CI/CD, version control, rollback mechanisms, change validation, and blast-radius controls
• Create operational tooling, dashboards, documentation, and runbooks that improve network visibility, troubleshooting, compliance, and engineering efficiency
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

Skills

• Fundamental understanding of service provider networking, including TCP/IP, BGP, OSPF, IS-IS, MPLS, SNMP, and network telemetry
• Professional experience supporting or engineering large-scale service provider networks
• Experience with network automation and orchestration platforms such as Cisco CNC, Cisco NSO, Nokia NSP, or similar technologies
• Strong Python scripting skills for network automation, tooling, and API integrations
• Experience with REST APIs, NETCONF/RESTCONF, YANG, or other network programmability technologies
• Experience with Linux/Unix systems and troubleshooting network automation platforms and integrations
• Experience with network monitoring, telemetry, configuration validation, and operational troubleshooting
• Familiarity with Git, CI/CD, testing, and software development practices for maintaining production network automation
• Associate's degree in computer science, software engineering, or related field (or equivalent experience)
• Minimum of three (3) years of experience in software engineering, network engineering, or network automation support roles
• This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future

Qualifications

Must Haves

• Fundamental understanding of service provider networking, including TCP/IP, BGP, OSPF, IS-IS, MPLS, SNMP, and network telemetry
• Professional experience supporting or engineering large-scale service provider networks
• Experience with network automation and orchestration platforms such as Cisco CNC, Cisco NSO, Nokia NSP, or similar technologies
• Strong Python scripting skills for network automation, tooling, and API integrations
• Experience with REST APIs, NETCONF/RESTCONF, YANG, or other network programmability technologies
• Experience with Linux/Unix systems and troubleshooting network automation platforms and integrations
• Experience with network monitoring, telemetry, configuration validation, and operational troubleshooting
• Familiarity with Git, CI/CD, testing, and software development practices for maintaining production network automation
• Associate's degree in computer science, software engineering, or related field (or equivalent experience)
• Minimum of three (3) years of experience in software engineering, network engineering, or network automation support roles
• This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future

Benefits

• Non-sales roles may be eligible to participate in a discretionary annual incentive plan.
• Health insurance
• Life insurance
• Disability retirement plans
• Paid time off
• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave