Solutions Engineer, SMB

Summary

1Password is a cybersecurity company building solutions for secure identity, application access, and trusted devices. The Solutions Engineer, SMB serves as a technical advisor for small and medium-sized business sales opportunities, partnering with Account Executives to lead discovery, demonstrations, and proof-of-value engagements. The role helps customers address security challenges across identity, applications, endpoints, cloud environments, and secrets automation.

Responsibilities

• Serve as the primary technical advisor for SMB sales opportunities, partnering with Account Executives to provide practical guidance throughout the sales cycle
• Lead technical discovery with stakeholders including IT administrators, security leaders, developers, DevOps teams, and Chief Information Security Officers (CISOs)
• Demonstrate and position Endpoint Privilege Management (EPM), Software as a Service (SaaS) Manager, and Device Trust as an integrated solution that helps reduce risk across users, applications, and devices
• Run POV engagements that validate customer success criteria, including use cases involving developer environments, cloud-native workloads, automation, and artificial intelligence (AI) workflows
• Help customers evaluate solutions in competitive situations involving Privileged Access Management (PAM) vendors, secrets management tools, and SaaS security platforms
• Respond to security questionnaires, compliance requests, Requests for Proposal/Requests for Information (RFPs/RFIs), and other technical documentation needs
• Collaborate with Sales Enablement, Product, Marketing, Support, and Customer Experience to improve demos, playbooks, enablement resources, and customer-facing education. Some travel may be required for select industry events and team offsites

Skills

• Bring at least two years of experience in a technical, customer-facing role, ideally in business-to-business (B2B) software as a service (SaaS) or a similar environment
• Communicate technical concepts clearly and confidently with both technical and non-technical audiences
• Use strong presentation, storytelling, and discovery skills to make complex information relevant and actionable
• Prioritize effectively, manage competing responsibilities, and maintain quality in a fast-paced, high-volume sales environment
• Demonstrate curiosity, sound problem-solving skills, and the ability to work independently and collaboratively in a remote-first team
• Bring experience with security and identity concepts, such as credential management, privileged access, secrets management, Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM), or OAuth/OpenID Connect (OAuth/OIDC)
• Understand developer and DevSecOps workflows, including Continuous Integration/Continuous Delivery (CI/CD), containers, cloud infrastructure, service accounts, and application programming interface (API) credentials. Familiarity with platforms such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, GitHub Actions, GitLab CI, Jenkins, CircleCI, Docker, Kubernetes, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure is helpful

Qualifications

Must Haves

• Bring at least two years of experience in a technical, customer-facing role, ideally in business-to-business (B2B) software as a service (SaaS) or a similar environment
• Communicate technical concepts clearly and confidently with both technical and non-technical audiences
• Use strong presentation, storytelling, and discovery skills to make complex information relevant and actionable
• Prioritize effectively, manage competing responsibilities, and maintain quality in a fast-paced, high-volume sales environment
• Demonstrate curiosity, sound problem-solving skills, and the ability to work independently and collaboratively in a remote-first team

Nice to Haves

• Bring experience with security and identity concepts, such as credential management, privileged access, secrets management, Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM), or OAuth/OpenID Connect (OAuth/OIDC)
• Understand developer and DevSecOps workflows, including Continuous Integration/Continuous Delivery (CI/CD), containers, cloud infrastructure, service accounts, and application programming interface (API) credentials. Familiarity with platforms such as HashiCorp Vault, CyberArk, BeyondTrust, Delinea, GitHub Actions, GitLab CI, Jenkins, CircleCI, Docker, Kubernetes, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure is helpful

Benefits

• Commission eligibility for USA-based roles
• Immediate participation in 1Password's benefits program, including health, dental, 401k and many others, for USA-based roles
• Generous paid time off for USA-based roles
• An equity grant for USA-based roles
• Participation in incentive programs where applicable for USA-based roles
• Commission eligibility for Canada-based roles
• Immediate participation in 1Password’s generous benefits program, including health, dental, RRSP and many others, for Canada-based roles
• Generous paid time off for Canada-based roles
• An equity grant for Canada-based roles
• Participation in incentive programs where applicable for Canada-based roles
• Maternity and parental leave top-up programs
• Competitive health benefits
• Generous PTO policy
• RSU program for most employees
• Retirement matching program
• Free 1Password account
• Paid volunteer days
• Peer-to-peer recognition through Bonusly
• Remote-first work environment