Accela
Posted 17 days agoVerified live 1d ago
Consultant
Brief overview
Remote
UndergradOr in progress
$95k–$110k/yrStated range
3+ yrsMinimum
15 H-1B approvalsDept. of Labor
3 green cardsCertified filings
Accela Civic PlatformIT Business AnalysisSystem AdministrationEnterprise Information SystemsSSRSCrystal ReportsAccela IVRAccela GIST-SQLPL/SQLJavaScript
About the company
Accelaaccela.com
Accela provides market-leading solutions that help governments to modernize and build thriving communities.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.15H-1B approved
100%approval rate
3PERM certified
$154,500median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20238
20242
20254
20261
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20241
20251
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20243
Top sponsored roles
Sr. Product Manager “ Computer and Information SystemsOperations Research Analyst (People Analytics & Technology)
Sponsored employees from
IndiaChina
Job description
Summary
Accela provides cloud-based government software solutions that help public-sector agencies improve efficiency, transparency, and citizen engagement. The Consultant will support SaaS clients through Accela System Administration and System Enhancements, including ticket management, platform configuration, release testing, workflow development, reporting, automation, and technical troubleshooting.
Responsibilities
- Manage ticket intake and triage from customer contacts
- Monitor and oversee MAS support tickets, including routing and escalation
- Create, disable, or modify Accela platform user accounts and permissions
- Support service pack and release testing
- Provide proactive guidance on client-led testing for major releases
- Escalate advanced troubleshooting items when needed
- Build and modify workflows, business rules, and automations
- Develop and adjust fee calculations
- Configure and resolve urgent system issues
- Create and update reports (SSRS, Crystal Reports)
- Implement advanced scripting and automation for existing configurations
Skills
- Strong communication skills with the ability to present technical concepts clearly
- High aptitude for complex problem analysis and resolution
- Strong organizational and time management skills; detail-oriented and self-driven
- Experience implementing and supporting the Accela Civic Platform
- Background in IT business analysis, design, development, testing, documentation, and system administration
- Experience supporting highly technical and complex enterprise information systems
- Bachelor's Degree in Computer Science or related field
- Accela Bronze Certified Implementation Professional
- Certified Scrum Developer or equivalent Agile experience
- Certified JavaScript Developer
- Proficiency with reporting tools (SSRS, Crystal Reports)
- Experience with Accela Citizen Access, Accela IVR, and Accela GIS
- Experience with T-SQL, PL/SQL
- Experience with Accela data migration tools
Qualifications
Must Haves
- Strong communication skills with the ability to present technical concepts clearly
- High aptitude for complex problem analysis and resolution
- Strong organizational and time management skills; detail-oriented and self-driven
- Experience implementing and supporting the Accela Civic Platform
- Background in IT business analysis, design, development, testing, documentation, and system administration
- Experience supporting highly technical and complex enterprise information systems
Nice to Haves
- Bachelor's Degree in Computer Science or related field
- Accela Bronze Certified Implementation Professional
- Certified Scrum Developer or equivalent Agile experience
- Certified JavaScript Developer
- Proficiency with reporting tools (SSRS, Crystal Reports)
- Experience with Accela Citizen Access, Accela IVR, and Accela GIS
- Experience with T-SQL, PL/SQL
- Experience with Accela data migration tools
Benefits
- This position is eligible for an annual bonus target.
- Flexible time off
- Comprehensive medical, dental, and vision plans
- Family planning benefits
- 401(k) retirement savings plan with company match
- Health savings account with company contributions
- Flexible spending account
- Life, accident, and disability coverage
- Business travel insurance
- Employee assistance programs
- Other well-being benefits
