Accela logo
Accela
Posted 5 days agoVerified live 2d ago

Product Solutions Analyst

Brief overview

Remote
UndergradOr in progress
$90k–$100k/yrStated range
2+ yrsMinimum
15 H-1B approvalsDept. of Labor
3 green cardsCertified filings
GIS SolutionsBusiness Requirements AnalysisSoftware ImplementationSQLRelational DatabasesHTMLEsri GIS TechnologyJavaScriptWorkflow AutomationApplication IntegrationsMicrosoft SQL ServerWindows ServerIISAsset Management

About the company

Accela provides market-leading solutions that help governments to modernize and build thriving communities.

Visa sponsorship history

4 years sponsoring, last filed FY2026

Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.
15H-1B approved
100%approval rate
3PERM certified
$154,500median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20238
20242
20254
20261
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20241
20251
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20243
Top sponsored roles
Sr. Product Manager “ Computer and Information SystemsOperations Research Analyst (People Analytics & Technology)
Sponsored employees from
IndiaChina

Job description

Summary

Accela provides cloud-based government software solutions that improve efficiency, transparency, and citizen engagement. The Product Solutions Analyst partners with customers to implement, configure, and optimize Elements XS and Connect solutions by translating business requirements into system configurations, workflows, reports, and dashboards. The role also supports testing, training, deployment, troubleshooting, and ongoing customer success.

Responsibilities

  • Configure and support Elements XS and Connect solutions based on customer requirements
  • Analyze business processes and translate requirements into scalable system configurations
  • Develop workflows, forms, reports, and dashboards using platform tools
  • Assist with solution implementation, testing, training, and deployment activities
  • Maintain and enhance existing customer environments and integrations
  • Provide technical guidance and best practices to customers on solution utilization
  • Support project delivery activities, including documentation, requirements gathering, and status updates
  • Assist with troubleshooting and escalated customer support requests
  • Collaborate with Professional Services, Product, and Support teams to drive successful customer outcomes

Skills

  • 2+ years of experience in software implementation, business systems analysis, GIS solutions, technical consulting, or a related field
  • Experience gathering business requirements and supporting customer-facing technology solutions
  • Working knowledge of GIS concepts and geospatial applications
  • Experience creating reports, dashboards, workflows, or business process solutions
  • Working knowledge of SQL and relational databases
  • Familiarity with HTML and web-based applications
  • Strong analytical, problem-solving, communication, and organizational skills
  • Bachelor's degree in GIS, Information Systems, Computer Science, Engineering, Business, or a related field, or equivalent practical experience
  • Experience with Esri GIS technology
  • Familiarity with JavaScript, workflow automation, or application integrations
  • Experience with Microsoft SQL Server, Windows Server, or IIS
  • Knowledge of utility, municipal government, or asset management environments
  • Experience supporting software implementation or customer success engagements

Qualifications

Must Haves

  • 2+ years of experience in software implementation, business systems analysis, GIS solutions, technical consulting, or a related field
  • Experience gathering business requirements and supporting customer-facing technology solutions
  • Working knowledge of GIS concepts and geospatial applications
  • Experience creating reports, dashboards, workflows, or business process solutions
  • Working knowledge of SQL and relational databases
  • Familiarity with HTML and web-based applications
  • Strong analytical, problem-solving, communication, and organizational skills
  • Bachelor's degree in GIS, Information Systems, Computer Science, Engineering, Business, or a related field, or equivalent practical experience

Nice to Haves

  • Experience with Esri GIS technology
  • Familiarity with JavaScript, workflow automation, or application integrations
  • Experience with Microsoft SQL Server, Windows Server, or IIS
  • Knowledge of utility, municipal government, or asset management environments
  • Experience supporting software implementation or customer success engagements

Benefits

  • Eligible for an annual bonus target, awarded at the company's discretion based on company and individual goal achievement.
  • Flexible time off
  • Comprehensive medical, dental, and vision plans
  • Family planning benefits
  • 401(k) retirement savings plan with company match
  • Health savings account with company contributions
  • Flexible spending account
  • Life, accident, and disability coverage
  • Business travel insurance
  • Employee assistance programs
  • Remote-based work in the US

More jobs like this