Senior Business Development Representative (Polish speaking)

Summary

Ace Waves is building an AI agents platform that handles customer conversations across chat, email, and voice for consumer brands. The Senior Business Development Representative will build top-of-funnel pipeline across Poland, the Baltics, and wider CEE through native-language outreach, account research, relationship building, and qualified meeting generation. The role will also provide market insights and help develop localized messaging, playbooks, and campaigns.

Responsibilities

• Own top-of-funnel pipeline generation across Poland, Lithuania, Latvia, Estonia and wider CEE – research, identify and engage the accounts that matter most
• Run native-language outreach (email, LinkedIn, phone) to CX, operations and C-level leaders, adapting tone and approach to each market's business culture
• Build relationships with senior stakeholders and book qualified meetings for the regional Account Executive
• Map the regional landscape: key brands, BPOs, contact-centre leaders, local competitors, industry events and communities
• Use AI-driven tools to research, personalise at scale and keep a clean, well-documented pipeline
• Feed market insight back to the wider GTM team to shape localised messaging, playbooks and campaigns

Skills

• Native or fluent Polish and professional English (C1+) – confident, articulate and persuasive, written and spoken
• 2–4 years' experience in B2B SaaS sales development, or a similar outbound role, with a track record of breaking into high-value accounts
• Understanding of how business gets done in Poland and the wider CEE region
• Fluency in modern sales technology and comfort using AI tools in your daily workflow
• High-energy, consultative communication – able to tailor each conversation to a prospect's challenges and goals
• Curiosity about fast-evolving industries and a drive to uncover new opportunities
• Measurable impact: consistently meeting or exceeding activity and pipeline targets in previous roles
• An existing network in CEE consumer brands, e-commerce, telco, fintech or customer-service/BPO
• Experience selling to CxOs and senior leaders in mid-market or enterprise organisations
• Experience in early-stage or high-growth companies, including helping build a playbook or opening a new market
• Proven confidence in cold and warm calling, consistently converting calls into qualified meetings
• Lithuanian – a big plus, given our Vilnius roots and Baltic focus
• Additional CEE languages such as Latvian, Estonian, Czech, Slovak, Hungarian or Romanian

Qualifications

Must Haves

• Native or fluent Polish and professional English (C1+) – confident, articulate and persuasive, written and spoken
• 2–4 years' experience in B2B SaaS sales development, or a similar outbound role, with a track record of breaking into high-value accounts
• Understanding of how business gets done in Poland and the wider CEE region
• Fluency in modern sales technology and comfort using AI tools in your daily workflow
• High-energy, consultative communication – able to tailor each conversation to a prospect's challenges and goals
• Curiosity about fast-evolving industries and a drive to uncover new opportunities
• Measurable impact: consistently meeting or exceeding activity and pipeline targets in previous roles

Nice to Haves

• An existing network in CEE consumer brands, e-commerce, telco, fintech or customer-service/BPO
• Experience selling to CxOs and senior leaders in mid-market or enterprise organisations
• Experience in early-stage or high-growth companies, including helping build a playbook or opening a new market
• Proven confidence in cold and warm calling, consistently converting calls into qualified meetings
• Lithuanian – a big plus, given our Vilnius roots and Baltic focus
• Additional CEE languages such as Latvian, Estonian, Czech, Slovak, Hungarian or Romanian

Benefits

• Flexible work location: London, Warsaw, Lithuania, or remote within CEE.
• Be the first BDR for an entire region and grow with it as the team scales.
• Work alongside a founding team with a proven track record of building and exiting a scale-up.
• You'll be working with a modern, AI-first outbound stack, including HubSpot, Apollo, LinkedIn Sales Navigator, and Claude AI tools.