Enterprise Sales Engineer

Summary

WorkWave builds AI-enabled software solutions that help service businesses manage and grow their operations. The Enterprise Sales Engineer will support Account Executives and Account Managers by technically positioning Wavelytics, delivering demonstrations, addressing security and governance questions, and helping drive customer acquisition, adoption, retention, and revenue growth.

Responsibilities

• Act as the product and sales subject matter expert for Wavelytics, supporting Account Executives and Account Managers across the entire sales cycle to drive new customer acquisition and expand existing accounts
• Deliver technical demonstrations showcasing Wavelytics’ suite - including Data Factory, Intelligence Hub Dashboards, and Ask WAIve AI agents
• Position Wavelytics' competitive differentiators including pre-packaged field services data models, near real-time data access, and conversational AI workflows
• Partner with key accounts to maximize product adoption and value realization, leveraging successful customer outcomes to build case studies and testimonials
• Collaborate with Product and Marketing to feed frontline client feedback into the product roadmap, driving feature adoption, customer retention, and ARR growth
• Create and maintain technical sales playbooks and demo environments aligned with ongoing product updates and enhancements
• Address client queries surrounding cloud data security, enterprise privacy standards, data governance, and AI best practices

Skills

• 3+ years of sales engineering experience supporting enterprise deals across Data Analytics, Business Intelligence (BI), or AI/ML solutions, with primary expertise in Snowflake and Sigma preferred
• Aptitude to translate complex Decision Intelligence, Generative AI, predictive analytics into business value for customer stakeholders
• Exceptional communication skills to articulate a compelling strategic vision and present complex data to executive-level client stakeholders
• Proven track record of building quick rapport, evaluating complex customer requirements, and delivering tailored solutions that demonstrate clear business ROI

Qualifications

Must Haves

• 3+ years of sales engineering experience supporting enterprise deals across Data Analytics, Business Intelligence (BI), or AI/ML solutions, with primary expertise in Snowflake and Sigma preferred
• Aptitude to translate complex Decision Intelligence, Generative AI, predictive analytics into business value for customer stakeholders
• Exceptional communication skills to articulate a compelling strategic vision and present complex data to executive-level client stakeholders
• Proven track record of building quick rapport, evaluating complex customer requirements, and delivering tailored solutions that demonstrate clear business ROI

Benefits

• Casual work environment and remote work flexibility
• Remote-first Global Work Community
• Flexibility to collaborate in the office or work virtually
• Health and dental benefits
• 401(k) with company match
• Flexible Time Off policy or generous PTO plan (role dependent)
• Paid holidays
• Up to 4 weeks paid bonding leave
• Tuition reimbursement
• Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more
• 24/7 access to virtual medical care with Teladoc
• Quarterly awards based on peer nominations
• Regional discounts and perks
• Opportunities to participate in charitable events and give back to the community
• Extensive video libraries for soft skill and role-specific training available 24/7
• Live trainings provided throughout the year