Summary
ActioNet, Inc. is a woman-owned IT Solutions Provider with strong qualifications in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. They are seeking a Junior EOC Engineer to assist with system configuration, optimization, and user support, while collaborating with senior analysts and programmers to develop system requirements and specifications.
Responsibilities
- Assist in system configuration, optimization, and resource management
- Perform capacity analysis and monitor system performance
- Provide user support for accessing and utilizing business systems
- Collaborate with senior analysts to identify and resolve system issues
- Develop requirements and specifications for new systems and enhancements
- Work closely with programming teams to ensure system specifications are accurately implemented
Skills
- Bachelor's degree
- 1 year of relevant experience in system analysis or configuration
- Knowledge of mainframe, mini, or client/server systems
- Experience assisting in system optimization, capacity analysis, and user support
- Familiarity with system analysis, workflow, and organizational planning
- Ability to work with senior analysts and programmers to implement system specifications
- Strong communication skills and the ability to work collaboratively with internal teams
- Certifications/Training: ITIL, Vendor Specific (Unix, Microsoft, etc.), and/or CompTIA, or similar training
Qualifications
Must Haves
- Bachelor's degree
- 1 year of relevant experience in system analysis or configuration
- Knowledge of mainframe, mini, or client/server systems
- Experience assisting in system optimization, capacity analysis, and user support
- Familiarity with system analysis, workflow, and organizational planning
- Ability to work with senior analysts and programmers to implement system specifications
- Strong communication skills and the ability to work collaboratively with internal teams
- Certifications/Training: ITIL, Vendor Specific (Unix, Microsoft, etc.), and/or CompTIA, or similar training
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and AD&D Insurance
- 401(k) Savings Plan
- Education and Professional Training
- Flexible Spending Accounts (FSA)
- Employee Referral and Merit Recognition Programs
- Employee Assistance and Identity Theft Protection
- Paid Holidays: 11 per year
- Paid Time Off (PTO)
- Disability Insurance