Field Engineer II

Summary

Acuative is an independent provider of telecommunications field services. The Field Engineer II installs, maintains, configures, and troubleshoots networking, telephony, computing, retail technology, satellite, wireless, and cabling systems while traveling to customer sites and maintaining company equipment.

Responsibilities

• Installation and maintenance of networking hardware including routers, switches, and WAP’s
• Installation and maintenance of telephony equipment and circuits
• Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems
• Circuit extensions and structured cabling
• Site surveys and site audits
• Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware
• Installation of Fixed Wireless Antennas, cables and hardware
• Accurate and timely submission of all job-related documents and deliverables
• Maintain company vehicle, inventory, and tools to departmental standards

Skills

• Working knowledge of networking hardware and topologies
• Familiarity with Cisco networking products and interfacing through Cisco CLI
• Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support
• Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers
• Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment
• Ability to provide configuration support for a variety of technology platforms through console and remote applications
• Experience with LEC circuit identification and extensions
• Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments
• Ability to operate basic power tools – drills, saws, etc
• Work on ladders and lifts where required
• Working knowledge of Microsoft Office applications (Excel & Word)
• Ability to follow detailed job documents
• Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas
• Associates degree in Information Technology or equivalent experience
• CompTIA, Cisco, Cabling, and PBX system certifications a plus!

Qualifications

Nice to Haves

• Working knowledge of networking hardware and topologies
• Familiarity with Cisco networking products and interfacing through Cisco CLI
• Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support
• Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers
• Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment
• Ability to provide configuration support for a variety of technology platforms through console and remote applications
• Experience with LEC circuit identification and extensions
• Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments
• Ability to operate basic power tools – drills, saws, etc
• Work on ladders and lifts where required
• Working knowledge of Microsoft Office applications (Excel & Word)
• Ability to follow detailed job documents
• Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas
• Associates degree in Information Technology or equivalent experience
• CompTIA, Cisco, Cabling, and PBX system certifications a plus!

Benefits

• Company vehicle
• Gas card for vehicle
• Inventory
• Paid training, including Router, Switch, Rack and Stack, and Structured Cabling topics
• Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.
• Opportunity for overtime and call out pay after hours
• Selected candidates are given paid training and support as needed for every job they are routed to.