Product Analyst - Operations

Summary

Acuity Insurance is seeking a Product Analyst – Operations to support the ongoing maintenance, monitoring, and enhancement of its insurance product portfolio. This role is essential in ensuring products remain competitive and compliant with market needs through oversight of forms, rates, rules, and regulatory requirements.

Responsibilities

• Work with Product Development/Underwriting Compliance to draft forms, endorsements, notices, rates, and rules for new and existing products. Coordinate review of changes with Product Compliance
• Coordinate preparation of and submit form, rate, and rule filings, by gathering information, completing templates, and helping ensure deadlines are met
• Prepare and submit statistical reports, coordinate data calls and survey requests response, manage ISO reporting process
• Support ongoing maintenance and enhancement of existing insurance products in alignment with strategic objectives; ensure continued market competitiveness and regulatory compliance with a focus on customer expectations
• Provide guidance to the business on required/desired changes to products, services, and geographies and participate in centralized regulatory change management efforts
• Coordinates timely implementation of regulatory changes across departments
• Proactively monitor insurance industry and macroeconomic trends to support Acuity's dynamic and ongoing strategies
• Actively pursue continued professional development, including strengthening coverage language aptitude, enriching industry knowledge, and deepening research and analytical capabilities
• Highly regular and predictable attendance
• Performs other duties as assigned

Skills

• Bachelor's degree or extensive applicable experience
• Experience in maintaining and enhancing insurance products/services in a collaborative environment
• Market and product research/analysis experience, with demonstrated expertise in either Personal or Commercial lines property and casualty insurance products
• Effectively prioritizes, organizes, and accomplishes tasks in a self-directed environment
• Works effectively with stakeholders, customers, and resources from varied disciplines
• Excels in verbal and written communications, interpersonal interactions, and leadership, effectively collaborating with a broad audience ranging from peers to senior executive leaders
• Displays strong capabilities in research, analysis, and critical thinking
• Detail-oriented and focused on problem-solving
• Good organizational skills and mathematical skills
• Adapts readily to changing conditions, while remaining positive and productive
• Prioritizes, organizes, and accomplishes tasks effectively in a self-directed environment with the ability to take ownership and drive objectives
• Willingly contributes to innovative approaches and solutions
• Capable of working with a variety of computer software programs including Microsoft Products, Adobe Acrobat, Dev Ops and Workfront
• Strong analytical skills and experience with insurance department filings preferred
• Detailed knowledge of insurance forms and coverages is a plus

Qualifications

Must Haves

• Bachelor's degree or extensive applicable experience
• Experience in maintaining and enhancing insurance products/services in a collaborative environment
• Market and product research/analysis experience, with demonstrated expertise in either Personal or Commercial lines property and casualty insurance products
• Effectively prioritizes, organizes, and accomplishes tasks in a self-directed environment
• Works effectively with stakeholders, customers, and resources from varied disciplines
• Excels in verbal and written communications, interpersonal interactions, and leadership, effectively collaborating with a broad audience ranging from peers to senior executive leaders
• Displays strong capabilities in research, analysis, and critical thinking
• Detail-oriented and focused on problem-solving
• Good organizational skills and mathematical skills
• Adapts readily to changing conditions, while remaining positive and productive
• Prioritizes, organizes, and accomplishes tasks effectively in a self-directed environment with the ability to take ownership and drive objectives
• Willingly contributes to innovative approaches and solutions
• Capable of working with a variety of computer software programs including Microsoft Products, Adobe Acrobat, Dev Ops and Workfront

Nice to Haves

• Strong analytical skills and experience with insurance department filings preferred
• Detailed knowledge of insurance forms and coverages is a plus

Benefits

• A generous 401(k) contribution
• Medical, dental, vision, life and disability insurance
• Paid time off
• An Employee Assistance Program