Labor Planning Administrator

Summary

Advantage Solutions is hiring for a Workforce Planning Administrator. This role is responsible for daily and weekly scheduling operations across assigned regions, ensuring proper labor coverage, managing staffing gaps, and supporting field operations with accurate, data-driven scheduling decisions.

Responsibilities

• Execute daily and weekly scheduling activities to ensure full coverage across assigned regions while leveraging AI‑enabled scheduling tools to optimize shift placement and forecast coverage gaps
• Monitor execution rate, utilization, and third‑party staffing levels to ensure alignment with company standards and service expectations while escalating issues to management as needed
• Build, adjust, and publish schedules in real time using workforce management scheduling systems as business needs change
• Apply scheduling standard operating procedures, standards, and workflows consistently while maintaining clean, accurate, and compliant schedule data
• Identify short‑term and upcoming staffing gaps using forecasting tools and execute shift moves, talent redeployment, and third‑party staffing requests in accordance with company policies
• Track recurring coverage gaps and escalate long‑term risk factors requiring hiring or workforce planning action
• Partner with field operations managers to align staffing plans, communicate schedule changes, and support urgent coverage escalations
• Utilize AI scheduling tools to forecast demand, validate system‑generated schedules, monitor alerts, and provide feedback on tool performance and workflow improvements

Skills

• **Qualifications** * Education Requirements: High school education * Experience Requirements: 0–2 years experience in relevant field * Travel requirement: No travel requirements
• **Required Knowledge and Skills** * Proficiency with workforce scheduling platforms and ability to work with AI‑assisted scheduling tools * High attention to detail with strong organizational and problem‑solving skills * Ability to manage competing priorities in a fast‑paced operational environment * Strong communication skills with comfort partnering cross‑functionally to resolve scheduling and coverage needs
• **Environmental & Physical Requirements** Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs

Qualifications

Must Haves

• **Qualifications** * Education Requirements: High school education * Experience Requirements: 0–2 years experience in relevant field * Travel requirement: No travel requirements
• **Required Knowledge and Skills** * Proficiency with workforce scheduling platforms and ability to work with AI‑assisted scheduling tools * High attention to detail with strong organizational and problem‑solving skills * Ability to manage competing priorities in a fast‑paced operational environment * Strong communication skills with comfort partnering cross‑functionally to resolve scheduling and coverage needs
• **Environmental & Physical Requirements** Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs

Benefits

• Remote