Strategy & Operations Analyst II

Summary

Akamai Technologies' Business Operations, Data & Analytics team partners with the Cloud Technology Group to enable data-driven decisions through standardized, automated, and governed analytics solutions. The Strategy & Operations Analyst II will build and maintain data models, dashboards, reports, and pipelines while collaborating with cross-functional teams to provide insights and operational visibility.

Responsibilities

• Collaborating with Network Infrastructure and Colocation teams to gather requirements and understand key business metrics
• Automating reporting and enabling self-serve functionalities to provide visibility into key metrics
• Assisting in building and maintaining data pipelines and models to support analytics use cases
• Writing queries and combining data from various sources
• Communicating insights to stakeholders through visualizations and reports

Skills

• Have 5 years of relevant experience in business intelligence, data engineering, or data analytics and a Bachelor's degree or its equivalent
• Possess solid working knowledge of SQL with experience querying and analyzing large datasets
• Be proficient in Excel and/or Google Sheets for basic analysis and QA tasks and have experience with data and system integrations
• Be knowledgeable about creating dashboards in data visualization tools, like Tableau
• Have experience using AI Developer tools, like Copilot or Claude, in your day-to-day operations
• Demonstrate solid communication skills to translate requirements and share findings with technical and non-technical stakeholders
• Have some experience with cloud data warehouses (e.g., Snowflake, BigQuery, Redshift) or willingness to learn

Qualifications

Must Haves

• Have 5 years of relevant experience in business intelligence, data engineering, or data analytics and a Bachelor's degree or its equivalent
• Possess solid working knowledge of SQL with experience querying and analyzing large datasets
• Be proficient in Excel and/or Google Sheets for basic analysis and QA tasks and have experience with data and system integrations
• Be knowledgeable about creating dashboards in data visualization tools, like Tableau
• Have experience using AI Developer tools, like Copilot or Claude, in your day-to-day operations
• Demonstrate solid communication skills to translate requirements and share findings with technical and non-technical stakeholders
• Have some experience with cloud data warehouses (e.g., Snowflake, BigQuery, Redshift) or willingness to learn

Benefits

• Annual bonus or incentives
• Equity awards
• Employee Stock Purchase Plan (ESPP)
• Healthcare
• 401K savings plan
• Company holidays
• Vacation in the form of PTO
• Sick time
• Parental leave
• Employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply
• Flexible work arrangements at home, in an office, or a combination of both through Akamai's FlexBase program